Avi Dhiman
Medical Scribe Trainer
Panchkula, Haryana
Summary
Ambitious individual with an experience of nearly 6 years in Medical Scribing (2.5 years as a medical scribe and 3 years as a medical scribe trainer). Performance-driven and a continuous learner. Dedicated to meeting and exceeding expectations at every given opportunity.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Medical Scribe Trainer
IKS Health
06.2023 - Current
- Working as a Medical Scribe trainer since June 30, 2023.
- Trained 40+ candidates.
- Attained a throughput of 79% (Highest in the training team | Gave 100% results with the last batch).
- Worked with Operations and improved the provider ratings of scribes.
- Trained 1 Transcription batch involving Immigration and Refugee Board of Canada (IRB).
Medical Scribe Trainer
IDS Infotech Limited
08.2019 - 06.2023
- Worked as a Medical Scribe trainer from March 2022 - June 2023.
- Provided live medical scribe training to freshers, experienced scribes, and medical transcriptionists.
- Trained over 60 candidates.
- Worked as a primary scribe for over 2 years with 13 physicians.
- Been awarded 'Employee of the quarter' three times.
Analyst
eClerx Services Limited
04.2017 - 06.2019
- Worked as a customer care representative.
- Provided chat support to US customers for product-related information and troubleshooting along with up-selling.
- Led teams as a production floor support and assisted them in meeting their required targets.
Practitioner
Concentrix Daksh Services Private India Limited
06.2016 - 04.2017
- Interacted with customers via call and provided assistance for booking flight tickets and handling relevant complaints.
Education
High School Diploma - Arts
Bachelor of Arts - Psychology
04.2001 -
Skills
Team Management
Interests
Video games
Football
Timeline
Medical Scribe Trainer - IKS Health
06.2023 - Current
Medical Scribe Trainer - IDS Infotech Limited
08.2019 - 06.2023
Analyst - eClerx Services Limited
04.2017 - 06.2019
Practitioner - Concentrix Daksh Services Private India Limited
06.2016 - 04.2017
Panjab University - Bachelor of Arts, Psychology
04.2001 -
PML SD Public School - High School Diploma, Arts
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