Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Tools And Technical Skills
Timeline
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Avi Gupta

Jaipur

Summary

Results-driven Senior Test Lead with nearly 15 years of experience in QA strategy, API, and mobile testing, and team leadership. Proven ability to establish scalable QA frameworks, reduce production defects, and drive stakeholder alignment. Recognized for delivering quality outcomes through strategic planning, effective mentoring, and cross-functional collaboration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Test Lead

Infinite Computer Solutions
07.2022 - Current
  • Senior Test Lead (Continuation from Fiserv India Pvt Ltd July 2022-Nov 2022
  • Clients: Caresource,Defisolutions
  • Established and governed centralized QA framework for API and mobile testing across product teams.
  • Defined quality standards and release criteria, minimizing production hotfixes.
  • Collaborated with senior leadership and product owners to promote quality improvements and address test coverage gaps.
  • Directed API testing initiatives utilizing Tosca Automation and Postman for enhanced efficiency.
  • Developed and executed comprehensive test strategies, aligning QA deliverables with sprint and release milestones.
  • Mentored and managed QA team, providing guidance on API testing and process management.

Senior Business Analyst & Test Lead

Tata Consultancy Services
Sydney
10.2016 - 07.2022
  • Client: Westpac, Sydney, Australia.
  • Managed end-to-end testing for the Oracle Banking Platform (OBP); conducted root cause analysis for production incidents.
  • Led requirement analysis, user story refinement, and test automation feasibility.
  • Managed the core banking mobile app testing process for both iOS and Android.
  • Test management and defect management activities, along with mentoring QA teams.

Test Lead & QA Consultant

Tata Consultancy Services
08.2010 - 09.2016
  • Clients: NYRR, CMG, ICICI, DNB.
  • Test Management. Guiding the team for mobile app testing and cross-platform web application testing.
  • Conducted accessibility testing for Google Glass, voice-assisted payments, and iBeacon technology.
  • Performed mobile app testing (native, hybrid, on all platforms).
  • Defect Management, Test Design, and Test Execution Activities.

Education

B.Tech - Biotechnology

Vellore Institute of Technology
India
06-2010

Skills

  • Business analysis and quality assurance
  • Test management and automation
  • Release management
  • Root cause analysis
  • API and mobile testing
  • Web and hybrid testing
  • Team mentoring
  • Stakeholder communication
  • Risk assessment
  • Problem solving
  • Collaboration skills
  • Agile methodologies
  • Production support
  • Defect management

Certification

  • ISTQB Certified Tester
  • Scaled Agile Framework (SAFe) Certified
  • Tricentis Tosca AS1 & AS2

Accomplishments

  • Built and scaled QA processes from ground up, improving test planning accuracy by 40% and establishing standard operating procedures across teams.
  • Reduced UAT cycle time by 35% by introducing early QA involvement and requirement reviews (Shift Left approach).
  • Established QA resource forecasting and allocation models, balancing workloads across global teams and reducing idle capacity by 20%.
  • Acted as a QA SPOC for client stakeholders, presenting go/no-go readiness, quality dashboards, and production defect metrics.
  • Awarded Star Performer multiple times across organizations.

Personal Information

Total experience: 14.9 years

Infinite Computer Solutions Limited is continuing from Fiserv India Private Limited for 2.10 years

· Tata Consultancy Services Limited: 11 years 11 months

Tools And Technical Skills

💻 Test Management, Requirements and QA tools: JIRA, Confluence, Qtest, Azure DevOps, Postman, HP-ALM, ServiceNow, ControlM, Invision, RealTimeBoard, Visio.

Test Automation tools: Tosca, Selenium, Intellij, App Centre, Postman, Gradle, Appium

🛠️ Programming: Java, JavaScript

📌 Methodologies: Scaled Agile (SAFe), , Scrum

🌐 Platforms Worked On: iOS & Android (Native & Hybrid) | Web Apps | Desktop (Windows, Mac) | Boomi | API Platforms (REST, GraphQL, FHIR)
🏦 Domains Worked On: Healthcare (Payer & Provider) | Banking & Finance | Insurance | Retail & E-commerce | Sports & Events

Timeline

Senior Test Lead

Infinite Computer Solutions
07.2022 - Current

Senior Business Analyst & Test Lead

Tata Consultancy Services
10.2016 - 07.2022

Test Lead & QA Consultant

Tata Consultancy Services
08.2010 - 09.2016

B.Tech - Biotechnology

Vellore Institute of Technology

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