Customer Leadership: Single Point of Contact for the Customer’s Project Execution, Team organization, and interfacing with all levels of customer organization
Experienced in handling large scale Automotive projects, meeting customer’s planned timeline, budget and achieving the overall business objectives
Focused in account mining by expanding the account through repeat business by achieving high quality delivery and exceeding customer expectations
Experienced in driving the overall solution delivery, meeting timelines through effective planning, team coordination and tracking project tasks regularly
Proficient on managing large onsite and offshore team and meeting critical deliveries and requirements of the customer
Passionate about continuous improvement and interaction with customer to make sure the areas of concerns can be worked upon for improved service levels
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Project Manager - System Software
Sasken Technologies Limited
Kolkata
02.2021 - Current
Managing large scale development project on Automotive domain to build Telematics platform for top Tier-1 and OEMs.
Have expanded the account by bringing more business from the same customer through consistent performance and high quality delivery
Have increased overall headcount in the project and increased the revenue by more than 50% in the account.
Met project deadlines without sacrificing build quality
Managed projects from procurement to commission.
Planned, designed, and scheduled phases for these 2 large projects.
Achieved project deadlines by coordinating with stakeholders to manage performance.
Developed and initiated projects, managed costs, and monitored performance.
Identified plans and resources required to meet project goals and objectives.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Developed and implemented strategic project plans to meet business objectives.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Monitored project performance to identify areas of improvement and make adjustments.
Facilitated workshops to collect project requirements and user feedback.
Analyzed project performance data to identify areas of improvement.
Project Manager
Wipro Technologies Limited
Kolkata
07.2018 - 02.2021
Managed large scale Automotive project on development of complete digital instrument cluster for one of the top US OEM
Have expanded the account by adding more business and increased the headcount of the project by more than 30%
Prepared and submitted project invoices for review and approval.
Similar roles and responsibilities performed as defined above
Senior Manager - Projects
Tata Interactive Systems
Kolkata
05.2015 - 06.2018
Managed development of elearning, web developement and gamification projects for multiple customers across US and Europe
Have expanded the account by adding more business
Prepared and submitted project invoices for review and approval.
Similar roles and responsibilities performed as defined above
Project Manager
Web Spiders (India) Pvt Ltd
Kolkata
04.2012 - 04.2015
Managed development of web portals, corporate websites for 15 countries in EU, warranty management system portal for a top Automotive OEM in Europe
Roles and responsibilities are same as given above
Consultant - Project
Data Core (India) Pvt Limited
Kolkata
01.2012 - 03.2012
Managed Port Operating System development project for a Port Trust in India
In these 3 months, have extensively worked at onsite in requirement gathering and analysis exercise and have been successfully signed of all the requirements from various departments of the port trust
Project Manager Team Leader
Connectiva Systems (India) Private Limited
Kolkata
04.2008 - 12.2011
Initially started as a project coordinator to manage, plan and co-ordinate offshore development work for telecom solution delivery and supported project manager meeting the delivery goals
In 1.5 years, being promoted to a role of project manager where I have managed large scale revenue assurance and fraud management implementation projects for various telecom operators across the world
Have expanded the existing accounts by exceeding customer expectations, maintaining strong relationship with customer as partners and delivering solutions with Quality
Have been at onsite in different parts of Africa for RA and FMS implementation and have succeeded in UAT.
Education
Post Graduate Diploma in Management (PGDM) - Information Systems
Globsyn Business School
Kolkata
04.2006 - 03.2008
Bachelor of Engineering - Chemical Engineering
Visvesvaraya Technological University
Bangalore
05.2001 - 03.2005
Skills
Project Management
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Accomplishments
Awarded prestigious "Q-Star" Award from Sasken Technologies for contribution in project management and service delivery
Awarded "Above and Beyond" Award 5 times in a row for every quarter from Tata Interactive Systems for best performance and contribution in project management
Awarded as Start Performer of the Year - Project Management by Web Spiders (India) Private Limited
Certification
Wicket Problem Solving Practitioner (PMI)
Timeline
Wicket Problem Solving Practitioner (PMI)
08-2022
Project Manager - System Software
Sasken Technologies Limited
02.2021 - Current
Project Manager
Wipro Technologies Limited
07.2018 - 02.2021
Senior Manager - Projects
Tata Interactive Systems
05.2015 - 06.2018
Certified Scrum Master (CSM)
05-2012
Project Manager
Web Spiders (India) Pvt Ltd
04.2012 - 04.2015
Consultant - Project
Data Core (India) Pvt Limited
01.2012 - 03.2012
Project Manager Team Leader
Connectiva Systems (India) Private Limited
04.2008 - 12.2011
Post Graduate Diploma in Management (PGDM) - Information Systems