Avinash Kamilla
Hyderabad
Summary
Resourceful Senior Network Support Engineer recognized for ability to resolve complex network issues with speed and accuracy. Excel in problem-solving, critical thinking, and effective communication, ensuring smooth and reliable network operations in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Network Support Engineer
Freelancer
Hyderabad
06.2017 - Current
- Provided technical support to users related to network connectivity issues.
- Implemented and configured new hardware components in the existing network infrastructure.
- Developed procedures for efficient troubleshooting of network issues.
- Performed system upgrades to ensure compatibility with new technologies.
- Analyzed data traffic patterns to identify potential areas of improvement or optimization.
- Created detailed documentation of all networking configurations and changes made over time.
- Conducted regular maintenance checks to ensure optimal operation of the network infrastructure.
- Resolved customer complaints regarding network services in a timely manner.
- Managed user accounts and privileges according to company policies and regulations.
- Ensured compliance with industry standards for data security protocols.
- Configured virtual private networks for secure remote access.
- Diagnosed hardware and software issues affecting system availability.
Network Administrator
esata solutions
Bangalore
02.2010 - 11.2014
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
- Provided technical support for local area networks, wide area networks and Internet connections.
- Diagnosed network issues using tools such as packet sniffers and protocol analyzers.
- Created detailed documentation of all configurations, processes and procedures related to the network environment.
- Responded quickly to user requests for assistance with computer or network problems.
- Provided training sessions for end-users on how to use various software applications or hardware devices.
- Managed employee access, security roles and permissions.
Education
Bachelor of Science - Computers And Electronics
Osmania University
06-2009
Skills
- Customer Support
- Load Balancing
- Network Security
- Access Control
- Network Scaling
- Data backups
- IP Addressing and Subnetting
- Technical Support
- Network configuration
- Network debugging
- Hardware and software configurations
- Network Performance Analysis
- User Support
- Connectivity troubleshooting
Certification
- Cisco Certified Network Professional
- RedHat Certified Certified Engineer
- Professional Certification on Blockchain Fundamentals
Timeline
Senior Network Support Engineer
Freelancer
06.2017 - Current
Network Administrator
esata solutions
02.2010 - 11.2014
Bachelor of Science - Computers And Electronics
Osmania University
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