Avinash Kumar

Focused Senior Business Analyst with 8+ years of experience accomplished in operational mechanisms to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.

• Harvard Manage Mentor "Project Management" was issued by Harvard Business Publishing
• Harvard Manage Mentor "Customer Focus" was issued by Harvard Business Publishing
• Six Sigma Green Belt : Certified with "A" Grade.
• Certification in (OA Privacy & Awareness) Programme
• Basic Python Programming Certified by Kite Institute Of learning

HONOR & AWARDS

• Global Order Management Bronze Oracle India Pvt,

Ltd. Level 1 Certification

• Global Order Management Silver Oracle India Pvt.

Ltd. Level 2 Certification

• YAR (You are recognized)

PROJECTS

• Process change review and implementation: Been part of BPQ migration Project

from Salesforce to OSC. Revamped the alignment of the migration and performed

Testing. Closely monitored and noted all the changes and attributes and ensured

migration included all requirements for Account review audits. Collaborated closely with

management and highlighted major corrections. implementation of new processes

resulted in simpler and Informative process for our Compliance Team. This change also

favored quick and easy reference for EY Audits and for MOAT to retain MRC

Accreditation.

• Transition of IVT audit from Salesforce to CLM: Been part of IVT audit process

transfer from Salesforce to CLM. Created improvements in IVT playbook to Integrate in

CLM for Account Manager's to perform mitigations with the client. Also participated in

routine testing of the improvements and feedback with the development team.

Successful audits with consistent improvements in overalls SIVT reduction and

contributed better results for EY Audits to retain MRC Accreditation.

Success Stories

Project Issue: Our team was facing significant delays in the project due to inefficient workflows. Multiple handoffs between departments were leading to communication breakdowns, bottlenecks, and redundant tasks. This resulted in missed deadlines and reduced overall productivity.

To address this issue, we initiated a comprehensive review of our current workflow. We identified key areas where automation could be implemented and redundant steps could be eliminated.

Key Actions: Introduced a streamlined approval process to reduce delays in decision-making. Conducted training sessions to familiarize the team with new tools and processes.

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