AVINASH KUMAR

A detail-oriented professional with over 7 years of experience in building Client Relationships, managing complex Financial Transactions, Data Analysis & Reporting, Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), targeting challenging roles with an organization of high repute so as to utilize my knowledge and expertise for organizational and personal growth

• Analyze trends and effectively communicating insights &recommendations to Channel, Product Team for enhanced sales strategies
• Hands- on experience on Excel & BI tools like Tableau to simplify raw data into interactive and visually understandable insights
• Reviewing client portfolio and providing advice on a broad range of investment products and services tailored to affluent NRI clients
• Managing diverse functions of NRI/Retail banking/ Digital Banking operations , clearing and payment settlement systems like Swift Payment, NEFT, RTGS, IMPS, depository operations, asset operations, foreign exchange, trade services, travel card, remittances at branch level
• Knowledge of banking products, customer service management and functioning of processes along with service requests, complaints and escalations., Knowledge of AML procedures and functions including documentation reviews, compliance, KYC.