AVINASH KUMAR SINGH
Nashik
Summary
Accomplished banking professional with 10+ years of experience across Trade Finance Operations, Transaction Banking, Corporate & Retail Banking Operations, Credit Administration, and Customer Servicing. Proven expertise in managing end-to-end trade operations, ensuring regulatory compliance, driving FX and fee-based revenue, and strengthening long-term client relationships. Recognized for operational leadership, audit excellence, stakeholder management, and consistently delivering high service standards with zero escalations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Officer – Multi Role
DBS Bank India Limited
Nashik
03.2017 - Current
- Manage end-to-end Trade Finance operations for the Nashik branch, including operations, client servicing, onboarding, and relationship management.
- Act as Trade SPOC for the West Region, resolving complex trade finance, onboarding, and customer service queries across branches.
- Handle Transaction Banking services covering Trade, Cash products, and digital product onboarding for corporate and SME clients.
- Oversee Local Credit Administration & Control, ensuring adherence to internal credit policies and regulatory guidelines.
- Manage General Banking Operations (GBO) including RTGS, NEFT, salary processing, CMS, clearing, and high-value term deposits.
- Conduct regular client visits to strengthen relationships, identify cross-sell opportunities, and gather service feedback.
- Ensure zero customer escalations through proactive issue resolution and service excellence.
- Successfully manage quarterly and annual branch audits, consistently achieving strong compliance ratings.
- Independently managed the Nashik branch with a business book size of INR 6,000 Mio.
- Contributed to 2X growth in FX, corporate, and retail revenue through effective client engagement and cross-selling.
- Streamlined branch operations, resulting in high audit ratings and improved operational efficiency.
- Built strong working relationships with internal stakeholders, regulators, and corporate clients.
Trade Desk Officer – Trade Operations
HDFC Bank Limited
03.2016 - 03.2017
- Handled trade finance operations and documentation, ensuring accuracy and timely processing.
- Ensured compliance with internal policies, RBI regulations, and trade guidelines.
- Supported customer servicing activities and resolved trade-related operational issues.
Education
Post Graduate Diploma in Banking & Management -
Times Professional Learning (TimesPro)
Mumbai01.2015
Master of Commerce (M.Com) -
Patna University
Patna01-2014
Bachelor of Commerce (B.Com) -
Patna University
Patna01-2012
Class XII (Commerce) -
CBSE
01-2009
Class X -
CBSE
01.2007
Skills
- Trade Finance Operations
- Transaction Banking
- Cash Management Services
- Corporate Banking Operations
- Retail Banking Operations
- Credit Administration
- Local Credit Control
- Regulatory Compliance
- RBI Reporting
- Branch Operations
- Audit Management
- Relationship Management
- Cross-Selling
- FX Revenue
- Fee Income Growth
- Complaint Resolution
- Service Excellence
- SME Product Sales
- Retail Product Sales
- Team Handling
- Stakeholder Coordination
Certification
Certification in Trade Operations, HDFC Bank Ltd.
Hobbies and Interests
- Cooking
- Reading
- General Studies
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge.
Personal Information
- Date of Birth: 01/06/91
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- English
- Marathi
Timeline
Senior Officer – Multi Role
DBS Bank India Limited
03.2017 - Current
Trade Desk Officer – Trade Operations
HDFC Bank Limited
03.2016 - 03.2017
Post Graduate Diploma in Banking & Management -
Times Professional Learning (TimesPro)
Master of Commerce (M.Com) -
Patna University
Bachelor of Commerce (B.Com) -
Patna University
Class XII (Commerce) -
CBSE
Class X -
CBSE