Open To Work
ELANCHEZHIYAN VEERASAMY
Bangalore
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSummary
International Trade Specialist with extensive knowledge of trade products and control processes. Improved process effectiveness and reduced errors while managing large teams and optimizing trade operations. Master's degree in Finance enhances a strong foundation in industry expertise.
Overview
3
3
Languages
6
6
years of post-secondary education
22
22
years of professional experience
Work History
Senior Manager -NY Trade and Payments
Mashreq Global Services
Bangalore
2021.03 - Current
- Oversaw staffing and operations for core banking migration, ensuring effective team performance.
- Handling NY Trade and Payments Operation in MGS Bangalore Site
- Facilitated trade processes involving LC issuance, advising, confirmation, document checking, and corporate loans for NY business.
- Streamlined processes to enhance team effectiveness and operational efficiency.
- Deputed Head of Operations & technology role for a period of 2 months at Mashreq India branch.
- Collaborated with stakeholders to gather and clarify user requirements for testing phases.
- Developed comprehensive test plans to ensure thorough evaluation of applications.
- Executed detailed test cases and documented results for software validation.
- Communicated defects and issues clearly to development teams for resolution.
- Facilitated user acceptance testing sessions with end-users for feedback collection.
- Analyzed testing processes to identify areas for improvement and efficiency gains.
- Monitored application performance after deployment into production environment in order to identify any potential issues or areas for improvement.
- Worked closely with technical support staff during troubleshooting phases of projects in order to resolve complex issues quickly.
- Conducted post-UAT reviews with stakeholders in order to evaluate success rate of tested applications and features against initial objectives set out at beginning of project.
- Validated bug fixes from developers ensuring that the application met business requirements.
- Evaluated processes to identify and implement improvements for streamlined operations.
- Provided timely updates to stakeholders regarding progress of UAT activities.
- Participated in defect triage meetings to prioritize defect resolution with the development team.
- Assisted with creating a comprehensive library of test scenarios for use across multiple applications and projects.
- Conducted requirements gathering sessions with stakeholders to ensure all user needs and expectations were captured.
- Identified, documented, tracked and verified defects found during the testing process.
- Evaluated existing systems for compatibility with new releases or changes being made in order to minimize disruption when making upgrades.
Manager - Trade Finance
HSBC Electronic Data Processing India Limited
Chennai
2011.03 - 2021.10
- Led a team of 17 members in document checking, DC issuance, and standby DC operations for HSBC, ensuring compliance and accuracy in trade finance processes.
- Managed specialized team in GSC for standby DC issuance, processing bills, and handling claims, streamlining operations and enhancing service delivery.
- Led the specialized team in GSC to issue standby DCs and process bills.
- Also having expertise in issuing DCs for clients facilitating the wholly owned subsidiary of Indian entities in overseas and arranging loans for the Indian clients for their overseas subsidiaries through standby DC's.
- Team also processed the documents for supply chain customers where Indian textile industries supplied the ready-made garments to Europe and Americas on the respective brands and the DC's issued in Hong Kong/Singapore.
- Handling a team of 32 Members in Bangalore as entity reporting.
- Training Expertise - CDCS, AML/Sanctions, Trade induction for new joiners, RBI regulations for India Trade.
- Migration Expertise - Capacity planning for new migrations & growth in existing migrations, PLA & SLA management, Data Transfer & Compliance Schedule for new migrations, Monthly billing and Migration onboarding template.
- Audit Expertise - Coordinated with auditors for Regulatory Compliance Audit, RBI Audit, India Trade internal Audit and payments Audit.
- Contingency Risk Expertise - Single point of contact for all BCP related activities like Business Impact Analysis, Business Continuity Plan, Contingency test report preparation, Call Tree activation and report and managing the exception sign-off for all Business Partners.
- System Expertise - Managing the System Access Matrix for all the Business Partners, Shared folder access management for entire department, Managing the IT requirement for new migrations, Managing the efficiency of staff level and process level through Time & Queue management systems.
- Project Expertise - Currently helping the projects on AI tool implementation for doc check and recording. The Tool is under machine learning Phase. Also involved in various System enhancement Projects and provided support From operations Perspective.
Associate - Trade Imports Document checking Team
TCS E-Serve Limited
Chennai
2007.07 - 2010.08
- Leading a Team of 6 members in Import Document checking and collection Process.
- Handled incoming SWIFT messages and responded to overseas bank queries.
- Addressed inquiries from Negotiating and Remitting Bank to ensure timely communication.
- Prepared daily reports and managed control activities.
- Supported branch operations by addressing customer queries.
- Supporting branch activities by reverting to customer queries.
Senior Processing Executive
Intelenet Global Services Limited
Chennai
2006.02 - 2007.06
- Facilitated account management processes for business customers at Barclays Bank, ensuring efficient service delivery.
- Managed primary account opening, name and address changes, secondary account opening, and account closure for business customers of Barclays Bank.
- Led cross-functional teams to enhance service delivery in customer operations.
- Developed strategic initiatives to improve client relationship management practices.
- Coordinated training programs for staff to boost performance and engagement.
Skip Tracing Executive
Net vision Cybertech Limited
Chennai
2004.11 - 2006.01
- Utilized previous information from the debt collection client and available data to trace and identify the debtor's current contact number.
- Led strategic initiatives to enhance cybersecurity protocols across all departments.
- Developed comprehensive training programs for staff on information security best practices.
- Collaborated with cross-functional teams to identify and mitigate potential security threats.
Education
MBA - Finance
2006.06 - 2008.05
Bachelor of Engineering - Information Technology
2000.06 - 2004.05
Skills
- Trade finance management
- Trade finance certification
- Thorough knowledge of current export and import regulations for India
- Banking operations management
- Compliance document review
- Quality assurance oversight
- User acceptance review
- Process optimization
- Operations oversight
- Stakeholder collaboration
- Team leadership
- Cross-functional leadership
- Project execution
- User acceptance testing
- Trade finance operations
- Decision-making
- Multitasking Abilities
Personal Information
- Tamil
- English
- Hindi
Languages
English
Advanced
C1
Tamil
Proficient
C2
Hindi
Elementary
A2
Timeline
Senior Manager -NY Trade and Payments - Mashreq Global Services
2021.03 - Current
Manager - Trade Finance - HSBC Electronic Data Processing India Limited
2011.03 - 2021.10
Associate - Trade Imports Document checking Team - TCS E-Serve Limited
2007.07 - 2010.08
Loyola College - MBA, Finance
2006.06 - 2008.05
Senior Processing Executive - Intelenet Global Services Limited
2006.02 - 2007.06
Skip Tracing Executive - Net vision Cybertech Limited
2004.11 - 2006.01
Periyar University - Bachelor of Engineering, Information Technology
2000.06 - 2004.05