Open To Work
Avinash Madhukar Sawant
Ghatkopar(West)
Work Preference
Summary
Dedicated professional committed to advancing organizational goals through hard work and determination. Proven ability to deliver results and maintain integrity in all aspects of work. Strong focus on continuous improvement and achieving excellence in performance.
Overview
13
13
years of professional experience
Work History
System Engineer
Writer Business Services Pvt. Ltd
Mumbai
06.2023 - Current
- Managed network rack and switches, ensuring optimal performance.
- Maintained and troubleshot network systems, minimizing downtime and ensuring system reliability.
- Conducted software and hardware upgrades to improve system functionality.
- Executed troubleshooting on assigned tickets, achieving resolution within SLA to enhance user satisfaction.
- Resolved desktop, laptop, and network issues both physically and remotely.
- Supported BPS SSS and CDS cloud team processes, enhancing collaboration across multiple locations.
- Installed and configured desktops and laptops to enhance user experience.
- Facilitated setup and support for webinars and meetings using MS Teams and Zoom.
Senior System Engineer
Genesys International Corporation Ltd
Mumbai
04.2016 - 05.2023
- Managed domain controller, configured client PCs, and deployed group policy settings.
- Upgraded software and hardware to enhance system reliability and performance.
- Resolved technical issues by troubleshooting peripherals including printers, switches, and routers.
- Installed operating systems and software across various devices.
- Configured MacBook Pro to run Windows 7 efficiently.
- Conducted daily system inventory, backed up data, and configured Microsoft Outlook.
- Troubleshot mobile 3D mapping systems and installed 360-degree cameras.
- Installed 3D and 2D devices at designated locations.
IT Executive
MPS Telecom Retail Pvt. Ltd
Mumbai
08.2015 - 12.2015
- Provided remote support for troubleshooting PC and network issues.
- Installed and configured store billing software to enhance operational efficiency.
- Upgraded software and hardware to maintain optimal system performance.
- Resolved printer and device malfunctions to ensure seamless operations.
- Conducted desktop maintenance including OS installation, MS Outlook configuration, and backup solutions.
- Managed mobility stores in Mumbai and Pune, overseeing laptop and desktop support.
IT Executive
Univercell Telecom India Pvt. Ltd.
Mumbai
03.2015 - 07.2015
- Managed laptop and desktop operations for mobility stores in Mumbai and Pune.
- Upgraded software and hardware to enhance system performance.
- Resolved PC and network issues, enhancing overall system functionality.
- Provided remote support for printer and device troubleshooting, minimizing downtime.
- Troubleshot and installed billing software, facilitating seamless store operations.
- Conducted desktop maintenance, including OS installation and MS Outlook configuration.
IT Assistant Engineer
Virtual Info System Pvt. Ltd
06.2014 - 12.2014
- Delivered remote support to resolve user technical difficulties swiftly.
- Resolved PC and network issues to enhance system performance.
- Troubleshot printers and devices to reduce downtime and ensure operational continuity.
- Upgraded software and hardware components for optimal functionality.
- Performed desktop maintenance and monitored company websites for optimal performance.
- Configured MS Outlook and performed data backups for user accounts.
- Designed websites using Windows Mailer for effective communication.
Junior IT Support Engineer
Haiko Logistics India Pvt. Ltd
03.2013 - 05.2014
- Resolved PC and network issues, resulting in smoother daily operations.
- Conducted comprehensive maintenance on desktops and networks, ensuring optimal performance.
- Upgraded software and hardware, leading to enhanced system responsiveness.
- Troubleshot printers and peripheral devices for optimal functionality.
- Executed data backup processes for Tally software.
- Configured and backed up MS Outlook to ensure data integrity.
Education
T.Y.Bcom - Commerce
Mumbai University
Mumbai03-2014
Skills
- Network troubleshooting and support
- Network configuration and monitoring
- Remote user support
- Server management
- Hardware and software installation
- Hardware upgrades and troubleshooting
- Data Backup
- Effective communication
- Team collaboration
- Problem solving
- Technical support
- Domain management
- Vendor management
- Wireless networking and devices
Languages
- English
- Marathi
- Hindi
Hobbies and Interests
- Reading
- Computer
- Technology
- Playing Cricket
- Bike Or Car Ride
Additional Information - Professional Courses
- Hardware (A+)
- Networking (N+)
- CCNA
Personal Information
- Date of Birth: 10/30/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
System Engineer
Writer Business Services Pvt. Ltd
06.2023 - Current
Senior System Engineer
Genesys International Corporation Ltd
04.2016 - 05.2023
IT Executive
MPS Telecom Retail Pvt. Ltd
08.2015 - 12.2015
IT Executive
Univercell Telecom India Pvt. Ltd.
03.2015 - 07.2015
IT Assistant Engineer
Virtual Info System Pvt. Ltd
06.2014 - 12.2014
Junior IT Support Engineer
Haiko Logistics India Pvt. Ltd
03.2013 - 05.2014
T.Y.Bcom - Commerce
Mumbai University