AVINASH M S
Thiruvananthapuram
Summary
Motivated professional looking to contribute my maximum potential towards the growth of an organization and develop expertise in my chosen field.
Overview
1
1
year of professional experience
Work History
Software Support Executive
Trravise Travel Solution PVT LTD
Kozhikode Govt Cyber Park
06.2023 - 09.2024
- Developed and maintained customer relationships, ensuring customer satisfaction with product usage and performance.
- Documented all customer interactions and resolutions in the ticketing system.
- Assisted in developing software solutions for customers based on their requirements.
- Conducted user acceptance testing of new software releases to ensure quality standards are met.
Education
B.Com Travel and Tourism -
KERALA INSTITUTE OF TOURISM AND TRAVEL (KITTS)
Thiruvananthapuram01.2023
Plus 2 -
EZHIPPURAM H.S.S PARIPPALLY
Kollam01.2016
Skills
- Communication Skills
- Leadership Skills
- Organizational Skills
- People Skills
- Problem-Solving Skills
- Interpersonal Skills
- Active Listening Skills
- Adaptability
- Time Management Skills
- Customer Support
Communication Skills
Participated on a debate about the topic on "Drug abuse among students" conducted by Innovation Expedition (IVAEX), an idea sharing platform focuses on Ideas, Innovations and Entrepreneurship
Personal Information
Date of Birth: 09/18/97
Languages
- Malayalam
- English
- Hindi
Volunteer Experience
- Loka Kerala Sabha (LKS), Engaged in program duties., Provided quality customer service to 60 members, Maintained a positive attitude at all times in a fast-paced environment
- Two Day National Seminar on Emerging Trends, Innovations and Opportunities in Plastics/Polymers for Medical Devices and Healthcare Organized by Indian Plastics Institute and Medical Plastics Data Service, Worked as a presentation coordinator
- G20, Women Empower, 2023 held in The Leela Kovalam, a Raviz Hotel, Worked as a registration staff and a guide, 04/03/23, 04/06/23
References
- Mrs. Sindhu S, Assistant Professor, Kerala Institute of Tourism and Travel Studies (KITTS), sindhu@kittsedu.org
- Dr. Hari Krishnan P. K, Assistant Professor, Kerala Institute of Tourism & Travel Studies (KITTS), hari@kittsedu.org
- Harish Kumar G, Director of Travvise Travel Solution Pvt Ltd, harish.kumar@travvise.com
- Anil K.V, Branch Manager of Travvise Travel Solution Pvt Ltd (India), anil@travvise.com
Timeline
Software Support Executive
Trravise Travel Solution PVT LTD
06.2023 - 09.2024
B.Com Travel and Tourism -
KERALA INSTITUTE OF TOURISM AND TRAVEL (KITTS)
Plus 2 -
EZHIPPURAM H.S.S PARIPPALLY
Similar Profiles
Moses MuchiriMoses Muchiri
Driver Part Time at Taffer Travel Solution LimitedDriver Part Time at Taffer Travel Solution Limited
Vibha PandeyVibha Pandey
Sales Lead at BTS( Bagpack Travel Solution)Sales Lead at BTS( Bagpack Travel Solution)
Md Rashel MahamudMd Rashel Mahamud
Co-Executive Chef at Study Destination And Travel SolutionCo-Executive Chef at Study Destination And Travel Solution