FCRM
Avinash Prasad
Senior Executive
Gurugram
Summary
Dynamic and results-oriented professional with over 11 years of experience, including more than 6 years specializing in compliance, regulatory frameworks, and anti-money laundering (AML) practices. Expertise includes KYC/KYB processes, transaction monitoring, sanctions screening, and fraud investigation, demonstrating a strong commitment to maintaining the highest standards of integrity and compliance. Proven proficiency in due diligence and filing suspicious activity reports (SARs), ensuring adherence to regulatory requirements while effectively mitigating risks.
Overview
12
12
years of professional experience
2
2
Languages
Work History
SENIOR EXECUTIVE
EXL SERVICE.COM INDIA PVT LTD
09.2023 - Current
- Handled end-to-end alert reviews (L1, L2, L3), involving comprehensive investigations, escalation, and appropriate disposition of alerts in line with AML frameworks.
- Identified and assessed red flags and AML typologies, including structuring, layering, and unusual transaction behaviours. Investigated alerts related to AML/CTF and Politically Exposed Persons (PEPs), ensuring timely and accurate resolution.
- Ability to monitor various kind of transaction and filing SAR/UAR if required.
- Responsible for “Quality Checks” of UAR/SAR cases within team.
- Hands on experience of handling various types of fraud investigation mainly including ACH, CHEQUE, Loan and Credit Card Fraud.
- Reviewing potential fraudulent accounts for the prevention and detection.
- Investigated identity theft and account takeover incidents, analysing login patterns, device fingerprints, IP geolocation, and authentication logs to confirm unauthorized access.
- Part of the Special Handling Team, responsible for leading a team of 5–6 analysts, providing day-to-day operational guidance, quality oversight, and performance support.
- Conducted periodic knowledge sessions, shared best practices, and supported new team members during onboarding and training.
Regulatory Compliance Analyst
Accenture Solutions Pvt. Ltd.
09.2018 - 08.2023
- Worked as Regulatory Compliance Analyst for Middle East Region.
- Experience of handling alerts related to different segments of banking like Retail Banking, Priority Banking, Commercial/Business banking.
- Hands on experience on handling alerts to cases (end to end), working on detection scenarios and Red flags.
- Experience of AML framework, AML typologies and Trade Based Money laundering (TBML).
- Experience in drafting high-quality investigation narratives at L1, L2, and L3, summarizing customer behaviour, red flags, and final disposition in an end-to-end investigation cycle.
- Co-ordinating and working closely with Relationship Manager for SME/Priority Banking accounts.
- Conducted AML investigations on alerts triggered by sanctioned jurisdictions, PEP associations, high-risk geographies, and large or suspicious cash transactions, escalating cases as needed and supporting SAR/STR filing.
- Ability to handle and investigate alerts related to both individual customers and business entities, ensuring accurate risk assessment and proper documentation.
Technical Support Associate
Convergys
06.2016 - 03.2017
- Serves as a basic point of contact for customers with complaints, queries, request, feedbacks etc.
- Ensures that all the request, queries and complaint of customer are responded in a timely and professional manner.
- Communicate with customers who have escalated issues to determine beneficial resolution and ensure timely follow-up to verify that complaints have been addressed and satisfied.
- Logged all users’ questions and issues accurately and efficiently into the ticketing system over outbound calls.
- Good experience of sale/promotions pitching as per customer/client requirement.
Technical Support Executive
Sony India Pvt Ltd
08.2014 - 06.2016
- Resolving customer queries regarding company products over the call.
- Managing customer database on CRM tools.
- Co-ordinating with service team and and providing resolution in timely manner.
- Managing and handling team of 15-20 member.
Education
MBA - Human Resources and Information Technology
Swami Vivekanand Subharti University
Meerut01-2021
Bachelor of Technology - Electronics and Communication
Rajasthan Technical University
Kota01-2011
Skills
Transaction Monitoring & Alert Review
AML Investigations & SAR/STR Filing
Experience of narrative writings when it comes to investigations at L1 ,L2 and L3(End to End)
KYC /KYB, CDD / EDD Reviews
Experience of handling alerts related to different banking segments like retail banking and corporate banking
Software
Actimize
FACTIVA
FIRCO
WORLD CHECK
FINACLE
LEXISNEXIS
VERIFF
PERSONA
SNOWFLAKE
ZENDESK
Timeline
SENIOR EXECUTIVE
EXL SERVICE.COM INDIA PVT LTD
09.2023 - Current
Regulatory Compliance Analyst
Accenture Solutions Pvt. Ltd.
09.2018 - 08.2023
Technical Support Associate
Convergys
06.2016 - 03.2017
Technical Support Executive
Sony India Pvt Ltd
08.2014 - 06.2016
Bachelor of Technology - Electronics and Communication
Rajasthan Technical University
MBA - Human Resources and Information Technology
Swami Vivekanand Subharti University
Declaration:
I, Avinash Prasad hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.