Pradyumna Shandilya

• Proficient in Transaction Monitoring, Alert Review, and Case Investigation to identify suspicious activities, unusual transaction patterns, and financial crime risks.

• Strong working knowledge of KYC (Know Your Customer), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) for customer onboarding, periodic review, and risk-based assessment.

• Skilled in analyzing customer transaction behavior, identifying red flags, and monitoring high-risk accounts across digital payments, online transactions, and financial platforms.

• Hands-on experience in preparation and documentation of Suspicious Transaction Reports (STRs) and Suspicious Activity Reports (SARs) as per regulatory requirements and internal compliance policies.

• Exposure to Sanctions Screening, PEP Screening, Name Screening, and Customer Risk Profiling to support financial crime prevention and regulatory compliance controls.

• Experience working with AML Transaction Monitoring Systems, Case Management Tools, and Financial Data Analysis platforms.

• Strong understanding of Regulatory Compliance requirements, Financial Risk Management frameworks, and Global AML / KYC standards.

• Experience collaborating with Compliance, Fraud Risk, Operations, Product, and Technology teams to improve transaction monitoring rules, alert quality, and detection efficiency.

• Focused on strengthening financial crime detection frameworks, improving compliance standards, and supporting secure and transparent financial transaction environments.

• Conducted KYC reviews and Customer Due Diligence (CDD / EDD) to identify high-risk customers and prevent onboarding of fraudulent or suspicious profiles.

• Performed transaction monitoring investigations to detect suspicious transaction patterns, mule account activity, and potential money laundering indicators.

• Investigated Authorised Push Payment (APP) fraud cases, analyzing customer transaction behavior, beneficiary risk indicators, and fund movement patterns.

• Handled Card-Not-Present (CNP) fraud investigations, identifying unauthorized online transaction patterns and coordinating with risk and dispute teams.

• Investigated Account Takeover (ATO) cases, reviewing login behavior, device intelligence, IP risk signals, and transaction anomalies.

• Conducted end-to-end case investigations including alert review, evidence gathering, decision documentation, and escalation to relevant teams.

• Identified fraud typologies and emerging risk trends, supporting improvements in fraud detection rules and monitoring controls.

• Collaborated with internal risk, compliance, and operations teams to support fraud prevention and financial crime mitigation strategies.

• Maintained high-quality case documentation aligned with regulatory, audit, and internal compliance standards.

• Managed transaction monitoring operations to ensure timely achievement of operational targets within defined SLA and risk parameters.

• Supported implementation and improvement of operational processes, controls, and workflows to enhance efficiency and compliance standards.

• Contributed to development of service standards and operational guidelines to improve investigation quality and customer experience.

• Performed transaction reviews to ensure adherence to regulatory requirements, internal risk policies, and fraud prevention controls.

• Identified process gaps and recommended improvements to strengthen operational effectiveness and risk mitigation frameworks.

• Supported team operations by monitoring transaction queues, handling escalations, and maintaining investigation quality standards.