Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Personal Information
Timeline
Generic
Avinash Vishwakarma

Avinash Vishwakarma

Mira road east

Summary

5+ years of experience into healthcare domain into backend process and 12+ months experience into processing Banking transactions. Seeking for an opportunity to utilize my knowledge, experience, to learn new things, and contribute my best service to the company. willingness to improve my knowledge set, I seek to gain maximum exposure to the different facets of an organization and grow professionally and intellectually. I am confident of being a valuable asset to the organization.

Overview

9
9
years of professional experience

Work History

Sr. Processing Officer

In-Solutions Global Ltd
11.2023 - Current
  • Look after the International processing of client JPMC Bank for regions like New Zealand, Singapore, Hong Kong & India.
  • Perform daily reconciliation of transactions and provide daily reconciliation & settlement reports.
  • Perform general reconciliation required to ensure general balances are error free thereby enhancing the integrity and accuracy of the company financials.
  • Monitor incoming settlement and ensure accurate value is settled.
  • Correctly log all incidents, monitor the incident cycles and document solutions after resolutions.
  • Monitor the settlement and resolve disputes arising from the daily transactions on the cardholder account.
  • Monitoring of correct workflow and responsibility to investigate and resolve any discrepancies on a timely manner.
  • Investigate ways to move from manual to automatic reconciliation process, required as volumes increase.
  • Perform other related tasks as may be required.
  • Coordinate with team members to solve any issues faced by chargeback and settlement departments.
  • Checking payment scheme files to validate settlement of all financial transactions.
  • Ensure daily processing of outgoing dispute actions and on-time response of incoming disputes.
  • Ensure daily validation of transaction posting on system.
  • Ensure daily processing of all incoming files, payment files, enrolment files.
  • Coordinate with banks to solve pending issues and reply to their inquiries.
  • Communicate with system vendor and applications support to report system problems and recommend system enhancements & automations.
  • Perform daily and monthly reconciliation of financial transactions.

Data Transcription - Team Lead

Pratyin Infotech Consulting Pvt. Ltd.
04.2019 - 06.2022
  • Handling the Team Size of 25.
  • Responsible to Log Requests of Loans documents.
  • Providing Training to Entire team and new joiners.
  • Handling new Quick projects for short span of time and delivering clients on time diligently.
  • Design the work flow for entire team for a week Planning. TAT (Turn Around Time) for client on the project is 24Hr.
  • Successful in matching SLA of 24Hr. every day and making team ready to jump up accordingly.

Team Lead

Pratyin Infotech Consulting Pvt. Ltd.
06.2016 - 04.2018
  • Handles the requests comes from Hospitals that needs to be further passed for insurance claim, legal claims etc.
  • Verification of scanned Document.
  • Review documents to ensure they are complete & legible to proceed.
  • Send illegible or incomplete documents to the appropriate department.
  • Cold Calls CRM handling the queries and escalation solving at back end.

Education

M.I.M. - Information Management

Thakur Institute of Management Studies & Research
Mumbai
10.2022

C.O.P.A. - Computer Operators and Programming Assistance

10.2015

B.M.S. -

Mumbai University
mumbai
04.2014

H.S.C. -

Maharashtra State Board
Mumbai
03.2011

S.S.C. -

Maharashtra State Board
Mumbai
03.2009

Skills

  • MS-OFFICE - Word
  • MS-OFFICE - Excel
  • MS-OFFICE - PowerPoint
  • Team management
  • Training
  • Good team player
  • Good at planning and execution

Hobbies and Interests

  • Listening Music
  • Playing Cricket & E-Games (PC and mobile Games)
  • Sketching
  • Photography

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Father's Name: Omprakash R. Vishwakarma
  • Date of Birth: 06/13/92
  • Gender: Male
  • Marital Status: Married

Timeline

Sr. Processing Officer

In-Solutions Global Ltd
11.2023 - Current

Data Transcription - Team Lead

Pratyin Infotech Consulting Pvt. Ltd.
04.2019 - 06.2022

Team Lead

Pratyin Infotech Consulting Pvt. Ltd.
06.2016 - 04.2018

M.I.M. - Information Management

Thakur Institute of Management Studies & Research

C.O.P.A. - Computer Operators and Programming Assistance

B.M.S. -

Mumbai University

H.S.C. -

Maharashtra State Board

S.S.C. -

Maharashtra State Board
Avinash Vishwakarma