Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager
Avinashkumar Gajera

Avinashkumar Gajera

Ankleshwar

Summary

Results-driven marketing manager with 12+ years of experience across marketing, banking, operations, warehouse management, and customer service. Demonstrated expertise in delivering scalable solutions and collaborating within agile teams. Strong track record of enhancing operational efficiency and driving customer engagement. Proven ability to lead cross-functional initiatives that achieve measurable results.

Overview

12
12
years of professional experience

Work History

Executive Hub Producer

92.7 Big Fm
Surat
07.2024 - Current
  • Led initiatives to improve customer service levels throughout organization.
  • Implemented songs, promotional content, and various elements within NexGen software.
  • Managed the workflow of projects from concept through post-production.
  • Developed and managed production budgets, forecasting expenditures and controlling costs.
  • Achieved a 30% reduction in load time through optimization efforts.

Assistant Manager

Bandhan Bank Ltd.
Surat
09.2022 - 03.2024
  • Orchestrated distribution of used and new car loans through DSA, dealer collaborations, branch initiatives, and open market
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Achieved quantifiable results between 60% and 70% across various initiatives.

Marketing Executive

Autoz Spa
Surat
07.2016 - 08.2022
  • Promotion of car wash franchise opportunities nationwide and driving business growth for franchise owners.
  • Developed marketing strategies and campaigns to increase brand awareness.
  • Generated leads through direct mailers or other outreach methods like cold calling or emails.
  • Coordinated marketing events for showcasing product and service offerings.
  • Implemented a new sales strategy, resulting in a 25% sales increase within six months.

Sales Officer

ICICI Bank Ltd.
Surat
07.2013 - 06.2016
  • Facilitate sales of banking offerings including Current Accounts, Saving Accounts, Credit Cards, Loans, and Insurance
  • Identified customer needs and developed customized solutions.
  • Generated leads through networking, cold calls, and email campaigns.
  • Developed a comprehensive understanding of company products and services.
  • Enhanced customer satisfaction scores from 3.5 to 4.5 via personalized communication.

Education

BBA - Marketing Management

Veer Narmad South Gujarat University
Surat
04-2012

Skills

  • Marketing strategies
  • Post-sales customer service
  • Microsoft Office proficiency
  • Online operations management
  • Order fulfillment
  • Warehouse operations
  • Sorting and labeling
  • Barcode scanning
  • Inventory tracking
  • Packaging and labeling
  • Public relations
  • Global sales and marketing

Languages

Gujarati
First Language
English
Upper Intermediate (B2)
B2

Timeline

Executive Hub Producer

92.7 Big Fm
07.2024 - Current

Assistant Manager

Bandhan Bank Ltd.
09.2022 - 03.2024

Marketing Executive

Autoz Spa
07.2016 - 08.2022

Sales Officer

ICICI Bank Ltd.
07.2013 - 06.2016

BBA - Marketing Management

Veer Narmad South Gujarat University

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Avinashkumar Gajera