AVINASH KUMAR SRIVASTAVA

PRATHAMA UP GRAMIN BANK

Amroha

01.2016 - Current

Managed all aspects of branch operations, from managing staff to maintaining budgets.
Coordinated preparation of external audit materials and external financial reporting.
Managed and inspired team members to perform to full potential, driving branch profitability.
Resolved customer complaints in a timely manner while protecting the interests of the bank at all times.
Participated in community events and activities aimed at promoting the bank's image.
Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
Maintained up-to-date knowledge of products and services offered by the bank in order to better serve customers' needs.
Monitored sales goals and objectives for the branch, ensuring that they were met or exceeded.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Reviewed monthly reports prepared by branch personnel regarding sales activity, operational performance.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Performed risk management assessments on loan applications in order to minimize losses.
Oversaw the daily activities of branch personnel, ensuring that all tasks were completed on time and accurately.
Established processes for delivering quality customer service, including responding to customer inquiries promptly and efficiently.

Summary