Avineshwaran S
Chennai
Summary
Aspiring Data Analyst with 2 years of experience on Accenture-Metrolinx PRESTO project, specializing in Dynamics 365 ERP and CRM systems. Proficient in SQL, Excel, and Power BI, possessing a robust foundation in data extraction, reporting, and process analysis. Committed to utilizing analytics and visualization tools to enhance business insights and drive performance improvements.
Overview
2
2
years of professional experience
Work History
Customer Software Engineering Analyst
accenture
Chennai
12.2022 - 05.2025
- Configured and customized Dynamics 365 CRM modules to manage customer interactions and fare disputes.
- Enhanced ERP workflows for financial reconciliation, inventory tracking of PRESTO cards, and transaction auditing.
- Integrated CRM with contact centers to effectively track high-volume customer service tickets.
- Collaborated with functional consultants during team meetings to clarify client requirements.
Education
Bachelor of Engineering - Electrical Engineering
R.M.D Engineering College
Tamil Nadu,india04-2022
Skills
- SQL
- Basic Excel functions
- Power BI and Tableau basics
- Dynamics 365
Affiliations
- Represented the school in district-level throwball tournaments, showcasing teamwork, leadership, and perseverance
- Participated in school-level athletic events, gaining discipline and competitive focus
- Currently, I am self-learning SQL and Tableau to build a strong foundation in data analysis
Accomplishments
- Awarded Best Performer in the district-level throwball championship, school team captain – year 2017
Languages
Tamil
First Language
English
Proficient (C2)
C2
Personal Data Projects
- Built a Tableau dashboard using sample sales data to track performance by region and product
Timeline
Customer Software Engineering Analyst
accenture
12.2022 - 05.2025
Bachelor of Engineering - Electrical Engineering
R.M.D Engineering College
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