AVISHAK HALDER
Kolkata,INDIA
Summary
- Superb decision-maker with track record analysing and mitigating complex risks. Trustworthy individual with outstanding negotiation and technical communication skills. Expert in planning and forming winning strategies to boost profits.
- Friendly guest service professional experienced in delivering first-class hospitality support. Managed guest interactions positively for exceptional satisfaction ratings. Proactive and adaptable to meet changing service needs.
- Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business. Reliable worker with high energy and commtiment to productivity.
- Works well in fast-paced team environments. Frequently commended for personable disposition and professional communication.
- High-energy service industry professional skilled in supporting food service duties to reduce patron wait times. Works with servers to meet table and kitchen needs. Excellent prioritisation skills coupled with high-level productivity.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Industrial trading (it)
Dolphin Palace
Kolkata, India
04.2021 - 07.2023
Food and Beverage Assistant
The Chancery Pavillion Bangalor
Bengaluru, India
05.2022 - 05.2023
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
- Contributed to a food-safe environment, verifying proper food storage to reduce risk of spoilage.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
Education
Secondary examination - All subjects
Fingapara boys high school
KolkataHigher secondary - Commerce
Bhatpara high school
KolkataGraduation - Bsc. In hotel management
Dolphin school of hotel management
Kolkata-nadia 04.2019 - 04.2022
Skills
- Food service
- Beer, wine and cocktail service
- Beverage upselling techniques
- Document control
- Travel planning
- MS Office proficiency
- Guest services
- Guest experiences
Languages
Bengali
Fluent
Hindi
Fluent
English
Upper intermediate
Timeline
Food and Beverage Assistant
The Chancery Pavillion Bangalor
05.2022 - 05.2023
Industrial trading (it)
Dolphin Palace
04.2021 - 07.2023
Graduation - Bsc. In hotel management
Dolphin school of hotel management
04.2019 - 04.2022
Secondary examination - All subjects
Fingapara boys high school
Higher secondary - Commerce
Bhatpara high school
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