Avishek Saha
Senior Sales Officer
Kolkata,West Bengal
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Senior Sales Officer - MT
JK Paper Ltd.
Kolkata
07.2023 - Current
- Leading sales teams to achieve monthly and quarterly targets.
- Developing and executing strategies for achieving sales objectives.
- Analyzing data to determine the effectiveness of sales campaigns.
- Negotiating contracts with customers and suppliers.
- Supervising junior staff in their daily activities and providing guidance as needed.
- Creating presentations for prospective clients to explain product features and benefits.
- Organizing promotional events such as trade shows, conferences, seminars.
- Maintaining relationships with existing customers while seeking out new opportunities.
- Preparing reports on sales performance metrics for management review.
- Providing training to new employees on company products and services.
- Monitoring competitor activities and pricing structures.
- Handling customer complaints promptly and professionally.
Sales Officer - MT & TT
J L Morison India Ltd
Kolkata
05.2019 - 07.2023
- Developed strategies to increase sales and market share.
- Identified customer needs and developed customized solutions.
- Implemented promotional campaigns to boost sales volume.
- Built relationships with key clients through regular contact.
- Generated leads through networking, cold calls, and email campaigns.
- Created presentations for potential customers outlining product benefits.
- Provided exceptional customer service throughout the entire sales process.
- Developed pricing models that maximized profits while meeting customer needs.
- Negotiated contracts with customers to ensure mutually beneficial outcomes.
- Utilized CRM software to track prospects, manage accounts, and follow up on leads.
- Prepared weekly reports summarizing current sales performance metrics.
- Provided training sessions on new products as needed by customers.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Contacted current and potential clients to promote products and services.
Trade Marketing Executive - East
McNroe Consumer Products Pvt. Ltd.
Kolkata
07.2018 - 05.2019
- Developed and implemented trade marketing plans to support sales objectives.
- Analyzed market trends, competitor activities, and customer feedback to identify opportunities for growth.
- Created promotional materials such as point-of-sale displays, brochures, catalogs, and flyers.
- Managed budgets to ensure efficient use of resources.
- Organized trade shows and other events to promote products or services.
- Coordinated with internal teams including sales, product management, advertising, and public relations.
- Monitored performance metrics related to trade marketing initiatives.
- Negotiated contracts with vendors for goods and services required for trade marketing campaigns.
- Ensured compliance with legal regulations related to product labeling and packaging.
- Developed relationships with wholesalers, retailers, distributors, brokers.
- Collaborated with suppliers regarding pricing policies and inventory levels at various stores and outlets.
- Worked closely with sales team members to coordinate promotions across multiple channels.
- Provided guidance on how best to utilize digital tools for increasing brand visibility online.
- Evaluated existing trade marketing programs in order to optimize results.
- Assisted in the development of new product launches by creating launch kits featuring samples and other materials.
Asst. Manager - Marketing
Vivek Bulb Industries Pvt. Ltd.
Kolkata
05.2018 - 06.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
Asst. In-Charge Documentation
MPS Group of Companies
Kolkata
05.2010 - 04.2012
Education
MBA - Marketing & HR
IBMR
Kolkata05-2011
Graduate in Commerce - Commerce
Prafullya Chandra College
Kolkata04-2004
Higher Secondary Education - Accounting
Jadavpur High Schhol
Kolkata03-2001
Skills
- Performance Tracking
- Sales Coaching
- Cold-calling
- CRM proficiency
- Sales Presentations
- Client acquisition
- Territory Management
- Professional Networking
- Sales and market development
- Business Networking
- Lead prospecting
- Market trends understanding
- Product Promotions
- Service promotions
- Client Development
- Sales Forecasting
- Brand Promotion
Timeline
Senior Sales Officer - MT
JK Paper Ltd.
07.2023 - Current
Sales Officer - MT & TT
J L Morison India Ltd
05.2019 - 07.2023
Trade Marketing Executive - East
McNroe Consumer Products Pvt. Ltd.
07.2018 - 05.2019
Asst. Manager - Marketing
Vivek Bulb Industries Pvt. Ltd.
05.2018 - 06.2018
Asst. In-Charge Documentation
MPS Group of Companies
05.2010 - 04.2012
MBA - Marketing & HR
IBMR
Graduate in Commerce - Commerce
Prafullya Chandra College
Higher Secondary Education - Accounting
Jadavpur High Schhol
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