Avishek Shaw
Kolkata
Summary
Operations & Logistics professional with 9+ years’ experience in Automobile, EV Mobility, and Fleet Operations. Successfully managed 2 EV hubs with 250+ vehicles and 350+ drivers, ensuring uptime, compliance, and cost efficiency. Skilled at P&L; ownership, vendor management, driver engagement, and operational excellence. Known for building efficient processes, reducing costs, and achieving high driver satisfaction. Seeking to leverage expertise in fleet management and driver operations to contribute to EVEREST Fleet (Uber partner).
Overview
12
12
years of professional experience
Work History
Hub Manager
EC Wheels India Pvt. Ltd. (SnapEacs)
01.2023 - Current
- - Managed daily operations of 2 EV hubs, overseeing 250+ vehicles and 350+ drivers.
- - Ensured vehicle uptime, safety, and compliance with regulatory standards.
- - Owned the hub P&L; reducing costs while maintaining service quality.
- - Handled driver onboarding, scheduling, issue resolution, and retention strategies.
- - Built strong vendor and driver relationships, ensuring timely support and smooth operations.
- - Streamlined inventory and spare parts management, reducing downtime.
- - Monitored trip data, driver earnings, and KPIs, implementing strategies for revenue growth.
- - Conducted safety audits and compliance checks in alignment with RTO and industry norms.
Senior Key Accounts Manager
CarDekho.com
11.2021 - 01.2023
- - Managed strategic automobile dealership accounts, aligning business goals for growth.
- - Onboarded and trained dealers, ensuring smooth adoption of company processes.
- - Handled client escalations and delivered solutions to improve customer satisfaction.
- - Identified upselling and cross-selling opportunities, driving additional revenue.
- - Prepared MIS reports and business updates for leadership.
Business Development Manager
Flipkart
01.2017 - 10.2018
- - Oversaw Kirana onboarding and East region spoke operations, improving last-mile efficiency.
- - Monitored daily logistics, reducing losses and improving cost efficiency.
- - Conducted hub-level P&L; analysis, supporting growth and profitability.
- - Managed team performance and vendor relations for seamless operations.
Sales Executive
Rockwell Traders
01.2015 - 01.2016
- - Achieved sales targets by building long-term client relationships.
- - Delivered exceptional customer service, ensuring repeat business.
- - Researched opportunities to expand business reach.
Branch Relation Executive
SBI Card
01.2014 - 01.2016
- - Engaged with customers to promote and sell SBI Credit Cards.
- - Converted leads from partner branches into successful card activations.
- - Prepared Sales MIS reports and tracked performance metrics.
Education
Bachelor of Commerce - Accounts
Syamaprasad College, Calcutta University
01.2018
Higher Secondary - Commerce
Khidderpore Academy
01.2014
Skills
- Fleet & Hub Operations Management
- Driver Onboarding & Retention (350 Drivers)
- Vehicle Utilization & Maintenance
- Compliance (RTO, Fitness, Challans, Insurance)
- Vendor & Stakeholder Management
- P&L Ownership & Cost Optimization
- Inventory & Asset Control
- Team Leadership & Staff Development
- Data Analysis & Operational Efficiency
Languages
Bengali – Native
Hindi – Advanced
English – Proficient
Timeline
Hub Manager
EC Wheels India Pvt. Ltd. (SnapEacs)
01.2023 - Current
Senior Key Accounts Manager
CarDekho.com
11.2021 - 01.2023
Business Development Manager
Flipkart
01.2017 - 10.2018
Sales Executive
Rockwell Traders
01.2015 - 01.2016
Branch Relation Executive
SBI Card
01.2014 - 01.2016
Higher Secondary - Commerce
Khidderpore Academy
Bachelor of Commerce - Accounts
Syamaprasad College, Calcutta University
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