AVISHEK MITRA
THANE
Summary
PMP Certified Delivery & Pre-Sales Consultant with over 17+ years of experience in Product Delivery & Support, Business Analysis, Pre-Sales, & Product Management in Retail & SME Lending. Currently in the Role of Delivery Director for Lending Projects in APAC & Africa.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Global Head Presales – Lending Solution
3i INFOTECH LTD/ Azentio Software
02.2012 - Current
- Leading the entire Presales team with primary responsibilities being managing end to end Pre-Sales cycle - Responding to RFPs, Discussions on the solution Scope with Practice and delivery teams, preparing proposal, liaising with other teams across organizations, Conducting demos and POCs.
- Identifying and tracking various functionalities across all implementations to be able to deliver quality in response to RFI’s, RFPS, Demos & Workshops.
- Bid Management – Responsible for the entire Bidding process, starting from assigning responsibilities to various stakeholders by preparing RACI matrix, follow ups across teams to ensure delivery timelines, preparing the consolidated Proposal.
- Product Management – Providing Inputs in developing the Base product.
- Multiple engagements with Sales team across geographies to strategize on marketing events, Lead generation, workshops, product demonstrations, functional requirements, and closure opportunities.
Delivery Head- APAC & Africa
3i INFOTECH LTD/ Azentio Software
03.2007 - Current
- Have played a significant role in the revenue growth of the region for FY 21,22 & 23
- Monitored revenue dilution against monthly projections and ensured timely delivery of customised solutions, change requests and issue resolutions throughout project lifecycle.
- Led implementation and support team for Kastle ULS P&L across region, managing 25-member team spanning functional, technical areas and project managers.
- Ensured SLA adherence and timely resolution of all customer calls for support projects.
- On-time renewals of AMC, Collection and Customer Relationship Management.
Business Analyst
3i INFOTECH LTD/ Azentio Software
03.2007 - Current
- Prepared and reviewed SDLC artifacts, including functional specifications, traceability matrix, test cases, UAT, acceptance criteria, and user manuals, to ensure alignment with project requirements.
- Organised resources across quality, time, budget, and information, ensuring adherence to quality standards throughout the project lifecycle.
- Conducting system study and coordinating with technical team for customizations, defect management, QC testing and version release for shipment.
- Experienced in coordinating and negotiating with clients, outside vendors, and off-shore resources in support of time line and IT project deliverables.
- Managed multiple teams, mentored and trained resources, and led medium to large projects, driving collaborative success and achieving project objectives.
Business Analysis
POLARIS SOFTWARE
02.2011 - 02.2012
- Multiple product presentations to the key stakeholders across business functions.
- Fitment Study of the Notional Pooling Module at Client Site.
- Testing of the customized product and coordinating with the offshore testing team for defect management.
- Defect tracking, generating consolidated reports, testing and coordinating with the testing team for release of RCA document along with release note.
Business Analysis
ORACLE FINANCIAL SERVICES SOFTWARE
08.2010 - 02.2011
- Finalised requirements for Loans Module (Disbursement), enabling seamless transition to design and development.
- Prepared test cases, functional specification documents, prototypes, and workflow diagrams to support project implementation.
- Collaborated with offshore product development team on Next-Gen platform, ensuring alignment with business goals.
Education
Bachelor of Engineering - Mining
SRKNEC
Nagpur06-2003
ICSE & ISC -
St. Thomas Boys School
Kolkata05-1999
Master of Business Management - Marketing
AICAR BUSINESS SCHOOL
Mumbai03-2007
Certification
PMP Certified, 2022-05-01
Custom
Available on request.
Personal Information
- Passport Number: Z3815080
- Passport Expiry Date: 2026-08-31
Timeline
Global Head Presales – Lending Solution
3i INFOTECH LTD/ Azentio Software
02.2012 - Current
Business Analysis
POLARIS SOFTWARE
02.2011 - 02.2012
Business Analysis
ORACLE FINANCIAL SERVICES SOFTWARE
08.2010 - 02.2011
Delivery Head- APAC & Africa
3i INFOTECH LTD/ Azentio Software
03.2007 - Current
Business Analyst
3i INFOTECH LTD/ Azentio Software
03.2007 - Current
Bachelor of Engineering - Mining
SRKNEC
ICSE & ISC -
St. Thomas Boys School
Master of Business Management - Marketing
AICAR BUSINESS SCHOOL