Avneet Singh
Noida,U.P.
Summary
Highly versatile having worked in different job roles in various organizations. Have experience in administrative assistance, online marketing, SEO friendly content creation, customer support, manual testing etc.
Overview
4
4
Certifications
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Freelance Business Consultant
Jaiwal Engineering Pvt. Ltd.
Noida, U.P.
07.2017 - Current
- Marketing the services of the company online
- Developing strategies with the founder to improve company's effectiveness and efficiency
Administrative Assistant
Food Corporation of India (FCI)
Noida & Faridabad, U.P. & Haryana
07.2015 - 06.2017
- Initially worked in Vigilance Department of North Regional Office of FCI, where processed numerous cases on daily basis related to job negligence, complaints, inspections etc.
- Noting and drafting with upmost accuracy was integral part of the job in Vigilance Department
- Was one of the most efficient employees in the Vigilance Department
- Worked in Accounts Department of District Office Faridabad where I was responsible for keeping record of staple food that was transferred to and fro depots of FCI
- Record were maintained via MS-Excel and FCI's financial ERP
- Periodic KPI and other analytical reports were periodically created for the management
- Helped organize nearly past 5 years of records
- Was very efficient and responded to data requirements from managers swiftly
Administrative Assistant
Doctor Spring Pvt. Ltd
Bangalore, Karnataka
06.2012 - 06.2015
- Creating periodic Press Releases and distributing them to popular online media to market the services of the company
- Developing marketing strategies with the founders of the company to rank higher in Google search
- Aided the company's website to be ranked no. 1 (organic) for the keyword 'online doctor' in Google search
- Minor finance duties were given as well
Technical Support Executive
Teleperformance (Yahoo! Process)
Indore, Madhya Pradesh
09.2014 - 03.2015
- Provided technical support to customers of Yahoo! Small Business. Customers were mainly from USA.
- Customer retention and upselling services were also part of the duties
- Leading CSAT (Customer Satisfaction) Agent in the Yahoo! Small Business Process
- Was at the time record holder in Teleperformance India for Pearson Versant test (74/75)
- Achieved both AHT (Average Handling Time) and CSAT (Customer Satisfaction) metrics periodically
Education
Post Graduate Diploma - Environment And Sustainable Development
Indira Gandhi National Open University (IGNOU)
New Delhi 07.2020 - Current
Post Graduate Diploma - Urban Planning and Development
Indira Gandhi National Open University (IGNOU)
New Delhi 07.2018 - 06.2019
Bachelor of Technology (B.Tech) - Electronics and Communication Engineering
NIT Karnataka
Surathkal, Karnataka 08.2006 - 05.2010
Skills
Administrative Assistance
MS Office (Word, Excel, Powerpoint)
Drafting Correspondence
Record Keeping
ERP
Online Marketing
Content Creation
Customer Support
Data Management & Analysis
Certification
Office Administration (VSkills)
Timeline
Data Science with Python
09-2020
Python 3
08-2020
Post Graduate Diploma - Environment And Sustainable Development
Indira Gandhi National Open University (IGNOU)
07.2020 - Current
SQL
07-2020
Office Administration (VSkills)
09-2018
Post Graduate Diploma - Urban Planning and Development
Indira Gandhi National Open University (IGNOU)
07.2018 - 06.2019
Freelance Business Consultant
Jaiwal Engineering Pvt. Ltd.
07.2017 - Current
Administrative Assistant
Food Corporation of India (FCI)
07.2015 - 06.2017
Technical Support Executive
Teleperformance (Yahoo! Process)
09.2014 - 03.2015
Administrative Assistant
Doctor Spring Pvt. Ltd
06.2012 - 06.2015
Bachelor of Technology (B.Tech) - Electronics and Communication Engineering
NIT Karnataka
08.2006 - 05.2010