Ayesha Afsana Shaik
Hyderabad
Summary
Experienced professional seeking an opportunity to contribute skills and gain further experience while driving productivity and enhancing the reputation of the present company. Proficient in collecting geographical data and creating mapping projections using GIS technology. Skilled in beta testing applications and adept at generating error audits for quality metrics using spreadsheets. Utilize advanced Excel features to provide analytical reports to project managers. Proven ability to establish strong customer relationships by resolving issues and following up diligently.
Overview
8
8
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solutions
04.2021 - Current
- Performing L2 level quality check on 100 POIs per day.
- Generated monthly metric reports, interpreted results and developed processes and solutions.
- Developed systematic methodology for communicating results to team and facilitating feedback and response.
Senior Associate Technical Support
Tech Mahindra Private Ltd
06.2019 - 06.2020
- Designing quality and accurate maps for business purpose. Performed quality check on almost 100 POIs per day.
- Trained and supported new team members, maintaining culture of collaboration.
Transaction Process New Associate
Accenture Solutions Private Ltd
03.2017 - 05.2019
- Worked on various stages of creating maps like Road Geometry, Road Names, Road Layout.
- Designing quality and accurate maps for business purpose and also a hands on experience on application testing.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelors of Technology - C.S.E
Kandula Lakshmamma Memorial College of Engg For Women
Kadapa05.2016
Skills
- C language
- MS Excel
- Microsoft Windows
- Good communication skills
- Willingness to learn
Accomplishments
- Got promoted as Qcer within 6 months and also one of the top performers
- Played the role of a mentor for my team for 3 months
- Received a recognition award for Overall Performance May’18
- Recognized as a Policy Champ in an event conducted by Accenture
- Achieved Star of Business award in September 2018
- Achieved Bravo award in Tech Mahindra for the Month November’19
Languages
English
Hindi
Telugu
Academic Review
Bachelors of Technology, C.S.E, Kandula Lakshmamma Memorial College of Engg for Women, Kadapa, 2016, 68.33%
Personality Skill Set
- Possessing good communication skills
- Willingness to learn
Disclaimer
I hereby declare that all the details furnished above are true to the best of my knowledge.
Personal Information
Location Preference: Hyderabad
Timeline
Senior Process Executive
Cognizant Technology Solutions
04.2021 - Current
Senior Associate Technical Support
Tech Mahindra Private Ltd
06.2019 - 06.2020
Transaction Process New Associate
Accenture Solutions Private Ltd
03.2017 - 05.2019
Bachelors of Technology - C.S.E
Kandula Lakshmamma Memorial College of Engg For Women
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