Shanmugapriya D
Project management
Coimbatore,TN
Summary
Accomplished Senior Process Executive with a proven track record at Cognizant Technology Solutions Ltd, enhancing operational efficiency and reducing errors through expert document control and quality assurance. Renowned for business process improvement and Microsoft Excel Pivot Tables mastery, I excel in driving results and operational excellence, underpinned by a strong foundation in pharmacovigilance and medical transcription.
Overview
15
15
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solutions Ltd
07.2023 - Current
- Prepared accurate documents for customer and business needs.
Quality Documentation Specialist
Nuance Healthcare Services
01.2022 - 07.2023
- Streamlined document control processes, resulting in increased efficiency and reduced errors.
- Improved documentation quality by reviewing and editing technical documents for accuracy and consistency.
Assistant Professor of Pharmacy
SNS College Of Technology
01.2021 - 12.2022
- Created materials and exercises to illustrate application of course concepts.
- Mentored students and communicated internship and employment opportunities.
- Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
- Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
Senior Healthcare Documentation Associate/Team Supervisor
AQuity Solutions
08.2013 - 11.2020
- Enhanced patient care by accurately transcribing medical documents and maintaining up-to-date records.
- Reduced errors in healthcare documentation through meticulous proofreading and editing of transcribed material.
- Served as primary point-of-contact for any questions or concerns related to healthcare documentation, providing timely and accurate information to team members.
- Collaborated with interdisciplinary teams to ensure timely completion of critical medical reports for various departments within the organization.
- Maintained strict adherence to HIPAA regulations, safeguarding patient confidentiality throughout all documentation processes.
Lecturer in Pharmacy
Cheran's College of Pharmacy
09.2009 - 01.2013
- Collaborated with fellow faculty members to develop and implement innovative teaching methods, resulting in consistently high student evaluations.
- Actively participated in ongoing professional development opportunities, staying updated on current trends within pharmacy education and practice.
- Facilitated strong communication between faculty members and students through regular office hours, email correspondence, and online discussion forums.
- Presented research findings at national and international conferences, establishing a reputation as an expert in the field of pharmacy education.
Education
Master of Pharmacy - Pharmaceutical Biotechnology
Sri Ramakrishna Institute of Paramedical Sciences
Coimbatore, India 04.2001 -
Bachelor of Pharmacy - Pharmacy
PSG Institute of Medical Sciences And Research
Coimbatore, India 04.2001 -
Skills
Business process improvement
Operational Excellence
Microsoft Power BI
Microsoft Advanced Excel
Microsoft Excel Pivot Tables
SQL Programming Language
Pharmacovigilance
Medical scribing and transcription
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Senior Process Executive
Cognizant Technology Solutions Ltd
07.2023 - Current
Quality Documentation Specialist
Nuance Healthcare Services
01.2022 - 07.2023
Assistant Professor of Pharmacy
SNS College Of Technology
01.2021 - 12.2022
Senior Healthcare Documentation Associate/Team Supervisor
AQuity Solutions
08.2013 - 11.2020
Lecturer in Pharmacy
Cheran's College of Pharmacy
09.2009 - 01.2013
Master of Pharmacy - Pharmaceutical Biotechnology
Sri Ramakrishna Institute of Paramedical Sciences
04.2001 -
Bachelor of Pharmacy - Pharmacy
PSG Institute of Medical Sciences And Research
04.2001 -
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