Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

AYISHA SHARMA

GURUGRAM

Summary

Results-driven Business Development Manager bringing 3+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Business Development Manager

BookMyBharat
12.2020 - Current
  • Developed and implemented strategies to increase sales and market share.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Researched target markets to understand the needs of current and potential customers.

Operations Manager

Flyala Tour & Travel Services
Amritsar
10.2014 - 10.2020
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Addressed customer concerns with suitable solutions.

Data Entry Clerk

Pankay Khaneja & CO
Amritsar
09.2008 - 07.2011
  • Prepared summaries of daily work completed for review by supervisors.
  • Organized files according to established procedures for easy retrieval later on.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Compiled reports based on gathered information.

Education

Bachelor of Commerce -

D.K. Gujral Punjab Technical University
04-2014

Online Digital Marketing Master Course - Digital Marketing & AI

IIM Skills
India

Skills

  • Client Consultations
  • Decision-Making
  • Lead Generation
  • Business Development
  • Customer Service
  • Market Tracking
  • Market Penetration
  • Social Media Marketing
  • Sales and marketing strategies

Languages

Hindi
First Language
English
Proficient (C2)
C2
Spanish
Beginner
A1

Certification

Social Media Marketing II Certified

Hubspot Academy

Mar 16 2024- Apr 15 2026

Timeline

Business Development Manager

BookMyBharat
12.2020 - Current

Operations Manager

Flyala Tour & Travel Services
10.2014 - 10.2020

Data Entry Clerk

Pankay Khaneja & CO
09.2008 - 07.2011

Bachelor of Commerce -

D.K. Gujral Punjab Technical University

Online Digital Marketing Master Course - Digital Marketing & AI

IIM Skills
AYISHA SHARMA