AYNGARAN M. S
Vengaivasal
Summary
Cargowise One Consultant with extensive experience in CargoWise implementation and air freight operations at DHL Global Forwarding. Proficient in user training and logistics management, with a strong focus on problem-solving and operational efficiency. Demonstrated ability to deliver exceptional service that strengthens client relationships and contributes to business growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cargowise One Consultant
BEE ON TRADE LLP
Chennai
01.2025 - Current
- L1 & L2 Support in CargoWise one
- CargoWise Implementation & Automation: Configure, customize, and automate workflows in CargoWise to streamline operations and improve productivity for clients.
- Work with the development team to integrate CargoWise with external systems (such as ERPs, CRMs, and TMS) to create seamless data flow and process automation.
- Lead or assist with project timelines, deliverables, and milestones related to CargoWise automation implementations.
- CargoWise One Implementation for Middle East (UAE)
- Classroom training for Management, Key & End users in CargoWise one Across all modules.
- Master and Tariff data management
- Deals with people both on business level and IT level and act as technical point of contact to resolve their application and systems issues that disrupt service depend upon
Cargowise One Consultant
GLOCOM RETAIL INDIA PRIVATE LIMITED
Chennai
04.2022 - 05.2024
- Cargowise 1 support for Warehouse operations.
- Handling Team with 20 peoples and giving training on daily basis or weekly twice.
- Effectively monitor Warehousing activities & manage the daily operations, resolving operational issues.
- Sustaining the existing network & managing the supply chain, ensuring timely distribution of the product.
- Managing logistics functions, and negotiating with transporters & C&F Agents for cost-effective transport solutions.
- Prepare complete shipping documents, Certificate of Origin, Beneficiary certificate, packing certificate, Insurance, Quality/Quantity certificate, Bank Lodgment Form, Doc List, Commercial Invoices, and validating draft bill of lading.
- Co-coordinating with the Production Team, Quality Team & Outbound Team for On-Time Factory dispatch.
- On-time Submission of Vendor’s Invoice in 'PROCESS IT' for achieving the KPI.
- Assist with creating New User Logins and Verifying User Credentials.
- Delivered outstanding service to clients to maintain and extend relationship for future Business opportunities.
- Trained clients and junior consultants on effective CargoWise use.
Senior Process Associate- Air Freight Operations Support Germany and Mexico
DHL GLOBAL FORWARDING FREIGHT SHARED SERVICES (INDIA) LLP
02.2018 - 04.2022
- Prepare, handle and process shipment documentation – including creation of house, master waybills, consolidation of FCL/LCL shipments for both air & ocean for GERMANY Region (CargoWise1 tool)
- Resolved all type of exception like container exception, hazardous exception, discrepancy in cargo and revenue etc.
- Create and distribute of Invoice
- Meeting all KPI’s assigned and audited by our business partner
- Having a sound knowledge of Incoterm, packing list, commercial invoice, payment SLI’s, flight booking & all related export documents of air & ocean.
- Having practical knowledge about custom clearance, brokerage, transport booking, security filing of air & ocean
- Shipping of Cargos for both fulfilled and partial shipments.
- Analyzing and checking invoices based on the customer requirement.
- Booking of cargo based on hazardous and Non-hazardous in flight.
- Tracking and triggering the pre-alert to the customer.
- Creating Transport booking and releasing the Transport order in order to pick the cargo on-time.
- Performing root cause analysis to expedite the resolution of service issues.
- Preparing Customized reports for analyzing and incorporating improvements in processes.
- Creating CONSOL (Master) with all required documents and filling for Customs declaration.
Senior Coordinator–Operation Support
HAPAG-LLOYD
Chennai
05.2014 - 07.2018
- Handling and monitoring day to day operations for 10 Countries logistics processes.
- Managed 10 Equipment Management process Transition and 3 equipment process are successfully transition to SSC with Off Site programs within a period of 1 Year.
- Continuous Improvement in process by reducing the Manual efforts and providing Customer delight to Stake holders as well Customers.
- Training and equipping the operations Support team members to handle day to day tasks.
- Acting as Communication Bridge between the Global Agency Offices and the company head office.
- Preparing MRM and Cost Reports and providing solution to maintain the cost factor.
- INLAND Container OPERATIONS – Checking all the information and updating the inland moves for the containers movements happening across the depots/terminals.
- Co-ordinating with Terminal, customer service team & planners and attending calls with the stake holders to measure the performance and providing solution to improve the process.
- Tracing of container details and amending internal system with correct information to resolve export & import dispensaries.
- Handling global Booking request from customers to amend internal system as per shipper instructions through E-mail.
- Finding the root cause for errors and providing suggestions/solutions to all the relevant parties, ensure a smooth shipment.
Education
Bachelor of Computer Aplication - Computer Science
DB JAIN COLLEGE Arts & Science College
Chennai01.2014
Skills
- CargoWise implementation
- Air freight operations
- WebEx
- User training
- Warehouse operations
- Task assignment
- Logistics management
- Problem solving
Languages
- English
- Tamil
Awards
- The best performer of the month - Aug 2022 (Glocom)
- Automation on manual reports saves 20 Man hours per month (DHL)
- Successfully transited and Standardized multiple operational activities (DHL)
Certification
- Cargowise One Operator
- Cargowise One Specialist
- Cargowise One Professional
Technical And Other Skills
- Certified in CW1 (Cargowise One Certified Professional)
- Proficient in MS Office Package (Word, Excel and PowerPoint), Cargo wise
- Having fair Knowledge in computer hardware and networking concepts.
Hobbies and Interests
- Playing Carrom
- Listening Music
Disclaimer
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 06/04/93
- Nationality: Indian
Timeline
Cargowise One Consultant
BEE ON TRADE LLP
01.2025 - Current
Cargowise One Consultant
GLOCOM RETAIL INDIA PRIVATE LIMITED
04.2022 - 05.2024
Senior Process Associate- Air Freight Operations Support Germany and Mexico
DHL GLOBAL FORWARDING FREIGHT SHARED SERVICES (INDIA) LLP
02.2018 - 04.2022
Senior Coordinator–Operation Support
HAPAG-LLOYD
05.2014 - 07.2018
Bachelor of Computer Aplication - Computer Science
DB JAIN COLLEGE Arts & Science College
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