Ayush Agrawal
Bangalore
Summary
Dedicated Banking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Team Leader with over 11 years of experience in Mortgage. Excellent reputation for resolving problems and improving customer satisfaction.
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead ( Mortgage )
Virtuoso Partners
09.2024 - Current
- Led team in achieving operational targets through effective workflow management and resource allocation.
- Mentored junior staff, enhancing skills and promoting a culture of continuous improvement.
- Implemented process improvements resulting in increased efficiency and reduced downtime across departments.
- Coordinated cross-functional collaboration to streamline project execution and communication among teams.
- Analyzed performance metrics to identify areas for enhancement, driving strategic decision-making initiatives.
- Developed training programs to elevate team performance and ensure adherence to safety standards.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Evaluated customer needs and feedback to drive product and service improvements.
Assistant Vice-President (SME)
Yes Bank Limited
08.2023 - 09.2024
- Team Handling
- Acquisition of NTB Customers
- Portfolio Management of ETB Customers
- Preparation of CAM Sheet
- Preparing Spreads with the support of Analyst
Area Manager SME
DCB Bank
03.2023 - 05.2023
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
Business Development Manager (Mortgage)
Standard Charted Bank
08.2022 - 02.2023
- Developed strategic partnerships to enhance market presence and drive business growth.
- Analyzed market trends and competitor activities to inform business development strategies.
- Led cross-functional teams in the execution of high-impact client acquisition initiatives.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Team Lead ( Mortgage )
Virtuoso Partner
01.2014 - 07.2022
- Achieving more than 200% every month target
- Developed and maintained courteous and effective working relationships with team
- Identified Team issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Education
Bachelor of Commerce (HONS) -
Kalinga University
Master Of Business Administration - Finance And Marketing
JAIN University ( Currently Pursuing )
BengaluruSkills
- Team Handling
- Business development through Direct and DSA Channel
- New Business Development
- Team Work
- Client Relationships
- Customer portfolio management
- Sales expertise
- Attention to detail
- Customer focus
- Coaching and mentoring
Certification
Crash course on business analysis and financial analysis
Languages
Hindi
Proficient
C2
English
Bilingual or Proficient (C2)
Timeline
Team Lead ( Mortgage )
Virtuoso Partners
09.2024 - Current
Assistant Vice-President (SME)
Yes Bank Limited
08.2023 - 09.2024
Area Manager SME
DCB Bank
03.2023 - 05.2023
Business Development Manager (Mortgage)
Standard Charted Bank
08.2022 - 02.2023
Team Lead ( Mortgage )
Virtuoso Partner
01.2014 - 07.2022
Bachelor of Commerce (HONS) -
Kalinga University
Master Of Business Administration - Finance And Marketing
JAIN University ( Currently Pursuing )
Education
true
Badminton
Have Represnteted Bihar State during School times
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