Ayush Aman
MBA
Amrapali Sapphire Sector 45
Summary
- Zeal to develop the surrounding where I work and offer my maximum contribution in terms of effort for its improvement along with the great quest to work in a challenging environment.
- Hardworking and passionate job seeker with strong organizational skills.
- Willingness to take on added responsibilities to meet team goals.
- Excellent communication & Time Management Skills
Overview
5
5
years of professional experience
Work History
Customer Relationship Executive
Apex Acreages Private Limited
Gurugram
04.2023 - 08.2023
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Sports Leaders
Decathlon
Ghaziabad
06.2022 - 08.2022
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed members of 5 in order to achieve work target.
Management Trainee
Realme
Ranchi
04.2019 - 05.2019
- Worked well in team setting, providing support and guidance.
- Performed effectively in fast-paced environments.
- Provides some feedback to increase number of sales
Summer Intern
Central Coalfields Ltd
Ranchi
06.2018 - 08.2018
- Participated in workshops and presentations related to projects to gain knowledge.
- Analyzed problems and worked with team of 10 to develop solutions.
Education
Master Of Business Administrator -
Institute of Business Management And Research
Gurugram 05.2021 - 2023.07
Bachelor Of Business Administration - Marketing And Sales
B.I.T Mesra
Ranchi 05.2017 - 2020.06
12th - CBSE
B.N.S.D.A.V Public School
Giridih 04.2015 - 2017.04
10th - CBSE
B.N.S.D.A.V PUBLIC SCHOOL
Giridih 04.2003 - 2015.04
Skills
Team Building
Accomplishments
- Supervised team of 4 members.
- Participated in poster presentation on Indian Infrastructure at college level.
- Collaborated with team of 5 in the development of solar+electric vehicles.
- Achieved 1st position by completing at college level with accuracy and efficiency.
- Handle the customer Relationship Management desk effectively & efficiently.
Timeline
Customer Relationship Executive
Apex Acreages Private Limited
04.2023 - 08.2023
Sports Leaders
Decathlon
06.2022 - 08.2022
Master Of Business Administrator -
Institute of Business Management And Research
05.2021 - 2023.07
Management Trainee
Realme
04.2019 - 05.2019
Summer Intern
Central Coalfields Ltd
06.2018 - 08.2018
Bachelor Of Business Administration - Marketing And Sales
B.I.T Mesra
05.2017 - 2020.06
12th - CBSE
B.N.S.D.A.V Public School
04.2015 - 2017.04
10th - CBSE
B.N.S.D.A.V PUBLIC SCHOOL
04.2003 - 2015.04
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