Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Ayush Bajpai

Ayush Bajpai

Gurgaon

Summary

Dynamic and results - driven insurance professional with over 6 years of experience in the industry, specializing in team leadership and operational excellence. Proven track record of enhancing team performance, optimizing processes, and driving strategic initiatives to achieve business goals. Adept at managing complex projects, implementing effective training programs, and fostering a collaborative work environment. Known for strong analytical skills, exceptional problem - solving abilities, and a commitment to delivering high - quality service and client satisfaction.

Overview

7
7
years of professional experience

Work History

Assistant Manager of Sales

Renewbuy.com
12.2024 - Current


  • Coached employees on upselling products and recommending enhanced services.
  • Supported staff with training, guidance and confident leadership.
  • Built, motivated and led high-performing team focused on genuine care for needs of every customer.
  • Assisted sales team with completing customer transactions and managing issues.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new associates in successful sales and performance strategies.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Senior Unit Manager

Future Generali India Insurance Company Ltd
10.2023 - 12.2024
  • Manage and develop the existing channels
  • Recruit Sales Officers (Off - Roll and On - Roll as per the manpower requirement & budget)
  • Ensure achievement of desired productivity per Sales Officer
  • Regularly monitor and control cover notes
  • Achieve top - line and bottom - line targets through channel
  • Provide end-to-end solutions to customers, ensuring that service level commitments are met
  • Co-ordinating with the various departments for approvals and smooth issuance of the Proposal
  • Ensure that the discrepancies are zero while collecting the documents for policy issuance
  • Conduct Periodic training sessions for team members
  • Ensure that renewal targets are achieved

Subject Matter Expert (SME)

Upgrad Education Private Limited
10.2022 - 10.2023
  • Acting lead
  • Responsible for work allocation amongst team members as per their daily task
  • Handled customer inquiries
  • Answered questions and resolved problems in a timely manner
  • Ensure consistency & agreement between customer and company

Subject Matter Expert (SME)

Policy Bazaar
06.2021 - 09.2022
  • Responsible for Handling the sales team of 15+ members
  • Co-ordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently
  • Skills Development
  • Team Coaching
  • Leadership
  • Sales Negotiations

Senior Sales Consultant

Policy Bazaar
06.2019 - 05.2021
  • Customer oriented mindset
  • Maintain business relationship and further sales
  • Experience with all aspects of converting lead into potential customer
  • Connecting easily to clients through strong and compelling communication
  • Responsible for work allocation amongst team members as per their daily task
  • Skills Development
  • Customer Retention
  • Customer Satisfaction
  • Decision Making
  • Awards: Emerging sales star of the year

Associate Sales Consultant

Policy Bazaar
06.2018 - 05.2019
  • Initiate contact with new, existing and potential customers to develop and maintain business relationships and further sales
  • Awards: 4 times winner of Highest Sales award

Education

MBA - Marketing & Finance Specialization

CSJM University
Kanpur Nagar, Uttar Pradesh
05.2018

B.com - Financial Services

CSJM University
Kanpur Nagar, Uttar Pradesh
06.2016

Intermediate - C.B.S.E Board

Kendriya Vidyalaya OEF
Kanpur Nagar, Uttar Pradesh
03.2013

High School - C.B.S.E Board

Kendriya Vidyalaya OEF
Kanpur Nagar, Uttar Pradesh
03.2010

Skills

  • Conflict management
  • Resolution skills
  • Analytical skills
  • Logical skills
  • Time driven delivery
  • Collaborative skills
  • Negotiation skills
  • Relationship management
  • Customer Interface
  • Good communication skills
  • People management
  • Decision making
  • Delegation management
  • Understanding insurance products
  • Client acquisition
  • Client retention skills
  • Ability to connect at a cross functional level

Awards

  • 2 times winner of Highest Quality for a month.
  • Emerging sales star of the year.
  • 4 times winner of Highest Sales award.

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Assistant Manager of Sales

Renewbuy.com
12.2024 - Current

Senior Unit Manager

Future Generali India Insurance Company Ltd
10.2023 - 12.2024

Subject Matter Expert (SME)

Upgrad Education Private Limited
10.2022 - 10.2023

Subject Matter Expert (SME)

Policy Bazaar
06.2021 - 09.2022

Senior Sales Consultant

Policy Bazaar
06.2019 - 05.2021

Associate Sales Consultant

Policy Bazaar
06.2018 - 05.2019

MBA - Marketing & Finance Specialization

CSJM University

B.com - Financial Services

CSJM University

Intermediate - C.B.S.E Board

Kendriya Vidyalaya OEF

High School - C.B.S.E Board

Kendriya Vidyalaya OEF
Ayush Bajpai