Ayush Bajpai
Gurgaon
Summary
Dynamic and results - driven insurance professional with over 6 years of experience in the industry, specializing in team leadership and operational excellence. Proven track record of enhancing team performance, optimizing processes, and driving strategic initiatives to achieve business goals. Adept at managing complex projects, implementing effective training programs, and fostering a collaborative work environment. Known for strong analytical skills, exceptional problem - solving abilities, and a commitment to delivering high - quality service and client satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Sales
Renewbuy.com
12.2024 - Current
- Coached employees on upselling products and recommending enhanced services.
- Supported staff with training, guidance and confident leadership.
- Built, motivated and led high-performing team focused on genuine care for needs of every customer.
- Assisted sales team with completing customer transactions and managing issues.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new associates in successful sales and performance strategies.
- Generated sales report to help upper management make effective decisions and sales plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Unit Manager
Future Generali India Insurance Company Ltd
10.2023 - 12.2024
- Manage and develop the existing channels
- Recruit Sales Officers (Off - Roll and On - Roll as per the manpower requirement & budget)
- Ensure achievement of desired productivity per Sales Officer
- Regularly monitor and control cover notes
- Achieve top - line and bottom - line targets through channel
- Provide end-to-end solutions to customers, ensuring that service level commitments are met
- Co-ordinating with the various departments for approvals and smooth issuance of the Proposal
- Ensure that the discrepancies are zero while collecting the documents for policy issuance
- Conduct Periodic training sessions for team members
- Ensure that renewal targets are achieved
Subject Matter Expert (SME)
Upgrad Education Private Limited
10.2022 - 10.2023
- Acting lead
- Responsible for work allocation amongst team members as per their daily task
- Handled customer inquiries
- Answered questions and resolved problems in a timely manner
- Ensure consistency & agreement between customer and company
Subject Matter Expert (SME)
Policy Bazaar
06.2021 - 09.2022
- Responsible for Handling the sales team of 15+ members
- Co-ordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently
- Skills Development
- Team Coaching
- Leadership
- Sales Negotiations
Senior Sales Consultant
Policy Bazaar
06.2019 - 05.2021
- Customer oriented mindset
- Maintain business relationship and further sales
- Experience with all aspects of converting lead into potential customer
- Connecting easily to clients through strong and compelling communication
- Responsible for work allocation amongst team members as per their daily task
- Skills Development
- Customer Retention
- Customer Satisfaction
- Decision Making
- Awards: Emerging sales star of the year
Associate Sales Consultant
Policy Bazaar
06.2018 - 05.2019
- Initiate contact with new, existing and potential customers to develop and maintain business relationships and further sales
- Awards: 4 times winner of Highest Sales award
Education
MBA - Marketing & Finance Specialization
CSJM University
Kanpur Nagar, Uttar Pradesh05.2018
B.com - Financial Services
CSJM University
Kanpur Nagar, Uttar Pradesh06.2016
Intermediate - C.B.S.E Board
Kendriya Vidyalaya OEF
Kanpur Nagar, Uttar Pradesh03.2013
High School - C.B.S.E Board
Kendriya Vidyalaya OEF
Kanpur Nagar, Uttar Pradesh03.2010
Skills
- Conflict management
- Resolution skills
- Analytical skills
- Logical skills
- Time driven delivery
- Collaborative skills
- Negotiation skills
- Relationship management
- Customer Interface
- Good communication skills
- People management
- Decision making
- Delegation management
- Understanding insurance products
- Client acquisition
- Client retention skills
- Ability to connect at a cross functional level
Awards
- 2 times winner of Highest Quality for a month.
- Emerging sales star of the year.
- 4 times winner of Highest Sales award.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Assistant Manager of Sales
Renewbuy.com
12.2024 - Current
Senior Unit Manager
Future Generali India Insurance Company Ltd
10.2023 - 12.2024
Subject Matter Expert (SME)
Upgrad Education Private Limited
10.2022 - 10.2023
Subject Matter Expert (SME)
Policy Bazaar
06.2021 - 09.2022
Senior Sales Consultant
Policy Bazaar
06.2019 - 05.2021
Associate Sales Consultant
Policy Bazaar
06.2018 - 05.2019
MBA - Marketing & Finance Specialization
CSJM University
B.com - Financial Services
CSJM University
Intermediate - C.B.S.E Board
Kendriya Vidyalaya OEF
High School - C.B.S.E Board
Kendriya Vidyalaya OEF
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