Ayush Sharma

Results-driven sales and customer service professional with over 9 years of experience in the travel industry, progressing from Senior Executive to Team Leader. Proven track record of consistently exceeding sales and upselling targets by delivering consultative travel solutions, including flights, hotels, cruises, and vacation packages. Skilled in building long-term customer relationships, handling complex bookings, and managing escalations with professionalism. Adept at leading teams, tracking KPIs, coaching staff, and driving performance improvements. Strong expertise in GDS systems, upselling ancillary products such as seat upgrades and travel insurance, and ensuring compliance with quality, KYC, and payment security standards.