Ayushi Baranwal
Spanish Language Expert| Account Management|Project Management| Vendor Support
Bangalore
Summary
Dynamic and detail-oriented professional with 8.5+ years of experience in advertising, marketing, medical transcription, and project management. Expertise in EU5 (DE, ES, FR, IT, UK) and NA (MX, CN, US) markets, specializing in project management, policy development, and quality assurance. Proficient in Spanish (B2 Level) with advanced communication skills in Hindi, English, and Spanish. Skilled in medical transcription, campaign execution, stakeholder collaboration, and driving process optimization.
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
5
5
years of professional experience
2027
2027
years of post-secondary education
Work History
Spanish Consultant (Contractual)
iMerit Technologies
12.2024 - 03.2025
- Company Overview: Microsoft Client
- Transcribe patient-doctor conversations accurately while adhering to SOP guidelines.
- Ensure data integrity and confidentiality when processing sensitive medical information.
- Collaborate with cross-functional teams to maintain quality and accuracy in transcription outputs.
- Interpret medical terminology and contextual nuances to deliver precise documentation.
- Microsoft Client
Senior Specialist - Amazon Ads-Spanish, (L4 IC)
Amazon
12.2023 - 12.2024
- Led product adoption campaigns across EU5 and Mexico regions, increasing engagement and brand visibility.
- Executed successful email and social media campaigns (YouTube, LinkedIn, WeChat) for product promotion.
- Collaborated with stakeholders and legal teams to ensure policy compliance and content accuracy.
- Facilitated onboarding processes for third-party partners, guiding them through Salesforce account creation.
- Managed multiple projects simultaneously, ensuring timely delivery and adherence to project milestones.
Ad Quality SME - Spanish
Amazon
12.2022 - 12.2023
- Conducted audits and data analysis to ensure policy compliance for Spain and Mexico markets.
- Prepared WBR/MBR reports for stakeholders, highlighting key metrics and areas for improvement.
- Streamlined operational workflows, improving efficiency and reducing error rates.
- Developed and updated advertising policies in collaboration with cross-functional teams.
- Led cross-departmental projects focused on policy enhancement and process optimization.
Quality Analyst/Expert - Spanish (Trust and Safety)
Amazon
01.2022 - 11.2022
- Achieved a 99% precision goal for 9 consecutive months through rigorous quality checks.
- Mentored and trained four team members, enhancing team capabilities and knowledge sharing.
- Implemented automated audit procedures, saving ~5 hours weekly and improving accuracy.
- Extracted and analyzed data from Tableau and SQL dashboards to identify performance gaps.
- Spearheaded project initiatives to improve audit frameworks and quality benchmarks.
Senior Quality Auditor - Spanish (ATO Moderation)
Amazon
04.2020 - 12.2021
- Conducted quality audits for moderation and relevance processes across Spain and Mexico locales.
- Prepared RCA and CAPA reports to address top rejection causes and improve process efficiency.
- Collaborated with line managers to optimize baseline AHT for NE and EN marketplaces.
- Received the 'Above & Beyond' award in March 2021 for exceptional performance.
- Led project-driven process improvements to align quality metrics with organizational goals.
Education
Advance Certification - Digital Marketing & Communication
MICA School of Ideas
B2 Level Diploma - Spanish
Instituto Cervantes
BA - English
University of Delhi
01.2009 - 01.2012
Skills
- Multi-lingual
- Advertising
- Transcription
- Translation
- Medical transcription
- Project management
- Stakeholder management
- Workflow optimization
- Quality assurance
- Microsoft Excel
- Macros
- VLOOKUP
- Six Sigma
- Data reporting
Analytical thinking
Client requirements assessment
Achievements And Awards
- Best Enabler Award - SME (IC role)
- All Rounder Award - Amazon (3 times)
- Rockstar Rookie Award - Amazon
- Above & Beyond Award - Amazon
Project Management Expertise
- Successfully led multiple cross-functional projects from initiation to completion, ensuring on-time delivery and alignment with business goals.
- Developed project roadmaps, established timelines, and defined deliverables to track progress and measure outcomes.
- Collaborated with diverse teams and stakeholders to streamline project workflows and improve efficiency.
- Implemented process improvements, reducing project turnaround times and enhancing overall quality.
- Proficient in project documentation, risk assessment, and stakeholder communication for smooth project execution.
Skills Highlights
- Multi-lingual [Hindi, English, Español (Spanish)] with expertise in EU/NA advertising, transcription, and translation.
- Advanced Spanish reading/writing (B2 Level, Instituto Cervantes, Nueva Delhi).
- Medical transcription experience with strict adherence to SOP and data confidentiality.
- Project management skills, including planning, execution, and delivery of cross-functional projects.
- Expertise in stakeholder management, workflow optimization, and quality assurance processes.
- Microsoft Excel (including Macros & VLOOKUP), Six Sigma methodologies, and data reporting proficiency.
Timeline
Spanish Consultant (Contractual)
iMerit Technologies
12.2024 - 03.2025
Senior Specialist - Amazon Ads-Spanish, (L4 IC)
Amazon
12.2023 - 12.2024
Ad Quality SME - Spanish
Amazon
12.2022 - 12.2023
Quality Analyst/Expert - Spanish (Trust and Safety)
Amazon
01.2022 - 11.2022
Senior Quality Auditor - Spanish (ATO Moderation)
Amazon
04.2020 - 12.2021
BA - English
University of Delhi
01.2009 - 01.2012
B2 Level Diploma - Spanish
Instituto Cervantes
Advance Certification - Digital Marketing & Communication
MICA School of Ideas
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