Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ayushi Chourasiya

Ayushi Chourasiya

Salesforce Developer
Pune

Summary

  • 3+ years of experience in Salesforce implementation.
  • 7x Salesforce Certified and Salesforce Trailhead Triple Star Ranger with 13 Trailhead Super badges.
  • Expert level understanding of the Salesforce product suite, including Sales, Service, Einstein, Omni Studio and Omni Channel.
  • Developed technical solution designs & recommendations using Salesforce technology for complex business use cases that align with the business value the company is trying to achieve.
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation.
  • Involved in pre-sales activities such as proposal development, discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.
  • Expertise in Salesforce Design and Administration by configuring Salesforce including but not limited to Custom Objects, Standard Objects, Validation rules, Workflows, Approval Process, Process Builder, Flows, Auto-Response Rules, Custom labels, Custom settings, Reports, Dashboards, Profiles and Permissions.
  • Expertise in Salesforce customization and development using Apex Trigger, Apex Class, Apex Batch Class, Apex Test Class, Visual force Pages, Visual force Components & Controllers, SOQL, SOSL, Reports, Integration with third-party apps (REST), Analytic Snapshots and Dashboards.
  • Knowledge of data integration tools and experience integrating Salesforce with different business systems.
  • Expertise in Lightning Web components, Apex and Data Migration.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certifications

Work History

Salesforce Administrator

Ethos Energy Field Services
01.2021 - 01.2023
  • Company Overview: Face-to-face connections are a key to customer acquisition, retention, and business growth over Service cloud, Salesforce Analytics and Omni Channel(Service Cloud)
  • I have developed Service Cloud Process functionality using Email to Case, Omni Channel Routing, Lightning web Components and Workbench to test and debug code.
  • This Include Capturing the information from the customer with the series of questions and on the basis of that providing Offers and checking customers credibility using third party API like Civil etc.
  • Simultaneously optimizing the Existing system if there is any need.
  • Face-to-face connections are a key to customer acquisition, retention, and business growth over Service cloud, Salesforce Analytics and Omni Channel(Service Cloud)

Salesforce Developer

The Arts Club
09.2015 - 02.2017
  • Company Overview: This project involves a green implementation of hospitality client where they have migrated from there existing Microsoft CRM into Salesforce CRM with using the business process of Sales Cloud, Service Cloud, Experience Cloud, Integration.
  • As a Salesforce developer, I am responsible for executing development tasks and implementing business logic using advanced technologies such as Apex Classes, LWC, and others.
  • I have developed new processes with a short and effective path to get the data from the users at different stages for different purposes.
  • Having upload different types of documents required in process from the user and maintaining it with proper details and validation, automations to get the clean data.
  • This project involves a green implementation of hospitality client where they have migrated from there existing Microsoft CRM into Salesforce CRM with using the business process of Sales Cloud, Service Cloud, Experience Cloud, Integration.

Education

Bachelor of Engineering - Information Technology

Chameli Devi Group of Institutions
Indore, Madhya Pradesh
01.2016 - 01.2020

Skills

Service cloud expertise

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Certification

Salesforce Certified Service Cloud Consultant

Timeline

Salesforce Administrator

Ethos Energy Field Services
01.2021 - 01.2023

Bachelor of Engineering - Information Technology

Chameli Devi Group of Institutions
01.2016 - 01.2020

Salesforce Developer

The Arts Club
09.2015 - 02.2017

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Ayushi ChourasiyaSalesforce Developer