Ayushi Kapoor PMP®

• Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
• Responsible for Quality Checking the reports / records updated by the Support team.Delivering feedbacks on the errors identified.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Participating in calibration sessions and conducting refresher trainings .Rolling out of monthly Quality scores. Managing team members as a management role.

• Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
• Define, implement, and review processes and policies to ensure compliance with corporate guidelines and regulatory expectations as they relating to Project Management and other risk
  compliance requirements.
• Coach and develop team to ensure they strive for excellence, addressing any training and development needs; ensuring direct reports have a personal development plan.
  

• Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
• Project Life Cycle Management and Account Management – Managing several key accounts & Handling end to end project cycle for clients majorly belonging to Fortune 500.
• Responsible and accountable for the coordinated management of multiple projects simultaneously with rolling schedule using CRM Suite - Salesforce
  

Project Corona – Goldman Sachs
• Define, implement, and review processes and policies to ensure compliance with corporate guidelines and regulatory expectations and other risk compliance requirements.
• Conduct Quality assurance on high risk clients ranging from correspondent banking relationship to corporate entities ensuring adherence to Group Policies and UK law.
• Liaising with the business at the planning stage to fully understand the processes being reviewed and assisting with the design of testing strategies

• Managing and developing premium projects and providing support to clients all over the world,handling projects for clients as a project lead.
• Based on provided scope and requirements translate them into tasks, schedule and assign tasks.Responsible for preparing Business required documents and Functional required documents and track the progress and quality of work being performed by design disciplines