SAP
Ayushi Saxena
Sr. Executive- Sales Support
Ghaziabad
Summary
Accomplished Senior Executive with 4+ years experience and proven expertise in global sales support and operations, particularly with Agramkow India Pvt. Ltd. Excelled in customer handling across major markets, leveraging skills in SAP & Tally and marketing. Known for fostering professional development and optimizing supply chain operations, significantly enhancing customer satisfaction and team performance.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
Work History
Senior Executive- Sales Support
Agramkow India Pvt. Ltd.
Noida
12.2023 - Current
- Working in a Danish MNC adds an additional skill for independently working for Global Sales Support for Denmark, Singapore, USA, Mexico and England(directly reporting to MD of the company).
- Customer handling including Indian and International clients like L.G., Panasonic Life Solutions, Bluestar, Whirlpool etc.
- Preparing Dashboards and helping in Power BI Tools as per the provided rights by the company.
- Making of Quotations, PO’s, Payment follow up and Commercials including dispatch for both Indian and Import Spares and Equipments for AC, Refrigeration and HVAC including PLIS, SQL programs etc.
- Being a European company added the multi tasking job roles including Purchase like Vendor dealing and cost managing and HR activities like attendance making, Travel Bills etc.
- Managing book of accounts and petty cash, Bank Reconcillation, Monthly Order Booking for both India and Import orders.
- Handling Company Social media and involved in online marketing such as on LinkedIn and Facebook and Publicity of the company together with Denmark HR.
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
- Optimized supply chain operations, ensuring seamless product availability and customer satisfaction together with Order Confirmations and Delievery Dates.
- Established team priorities, maintained schedules and monitored performance.
Executive-QA
Vartika Chemicals & Pharmaceuticals Pvt. Ltd.
Bhiwadi
05.2023 - 12.2023
- Handling of Customers and Operations along with Business Development as an additional job role.
- Handling International Clients, their requirements, Payments follow up and Accounting on MS Excel and Tally.
- Handling of Compliance of Audits including WHO and Quality Audits.
- Handling of Market Complaints with its investigation, Vendor Qualification and Vendor Audit with making of Declaration required for Vendor Qualification.
- BMR review, Training co ordinator and Trainer for the departments of the company mainly QA, Warehouse and Purchase.
- Planned and monitored inspection of materials and finished products in Warehouse.
- Worked on checklist of findings to implement appropriate corrective actions(CAPA).
- Prepared quality documentation including MOM, MQRM and reports by collecting, analyzing and summarizing information and trends.
Assisstant-QA (Corporate)
SBL Pvt. Ltd.
Delhi
04.2021 - 05.2023
- Worked in Marketing, Publicity and Quality Testing for homeopathic formulations, with Assissting General Manager of the company.
- Managed time efficiently in order to complete all tasks within deadlines and handled customer including their Queries and Complaint Handling.
- Observer, Supported and Follow Ups for discrepancies in Internal Audits and External Audits
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proved successful working within tight deadlines and a fast-paced.
- Identified issues, analyzed information and provided solutions to problems.
- Follow ups for Operational activities in Formulation Development, Clinical Trials, CAPA, Handling of Deviation, Market Complaints.
- Projects Handling with Operational Management.
Education
PGDM - Operation Management
Institute of Management Technology, CDL
Rajnagar Extension, Ghaziabad 08.2022 - Current
Graduation - B Pharma
KIET Group of Institution
Muradnagar, Ghaziabad 08.2017 - 07.2021
Intermediate - Science (PCB)
Delhi Public School
Rajnagar Extension, Ghaziabad 07.2015 - 05.2017
High School (ICSE Board) -
Holy Child Public School
Ghaziabad 04.2006 - 05.2015
Skills
Global Deliveries
International Sales & Operations
International Shipping
Customer Handling
Dashboards
SAP & Tally
Recruitment
Purchase
Marketing & Publicity
Software
Timeline
Senior Executive- Sales Support
Agramkow India Pvt. Ltd.
12.2023 - Current
Executive-QA
Vartika Chemicals & Pharmaceuticals Pvt. Ltd.
05.2023 - 12.2023
PGDM - Operation Management
Institute of Management Technology, CDL
08.2022 - Current
Assisstant-QA (Corporate)
SBL Pvt. Ltd.
04.2021 - 05.2023
Graduation - B Pharma
KIET Group of Institution
08.2017 - 07.2021
Intermediate - Science (PCB)
Delhi Public School
07.2015 - 05.2017
High School (ICSE Board) -
Holy Child Public School
04.2006 - 05.2015