Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Interests
Timeline
Generic

Ayushya Tiwari

Senior Executive
Ghaziabad

Summary

Seasoned Senior Executive with 6 years of diverse experience across Procure to Pay, Projects, and Consumer Services, including 3.5 years specializing in Third Party Business management, Reconciliation, Warranty Claims, and Reporting. Demonstrated expertise in driving operational efficiency, managing complex third-party relationships, and ensuring meticulous financial reconciliation and reporting. Proven track record in enhancing warranty claims processes and delivering comprehensive reports that inform strategic decision-making. Adept at leveraging analytical skills and industry knowledge to optimize business processes and support organizational goals. Known for exceptional problem-solving abilities, strong attention to detail, and a commitment to delivering high-quality results in dynamic, fast-paced environments.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Senior Executive

Whrilpool India
Gurgaon
11.2018 - 04.2022
  • Worked on AMC Reconciliation & Activation for initial 6 months
  • Collating, summarizing and validating Consumer Data and Bank Statements to activate the AMC plans
  • Started working for USA clientele handling Warranty & Third Party Business
  • Responsible in resolving escalated issues from Service Providers
  • Solely responsible for all Third Party Claims reconciliation
  • Monthly Billings for all Third Party Business
  • Create and maintain all kinds of Reports for all Third Party & In Warranty Claims
  • Facilitate direct negotiations with Third Party Businesses
  • Creating and maintaining all TP Dashboards showing visibility of key performance metrics
  • Responsible for all kind of Root Cause Analysis on Claims & Jobs for Third Party Businesses
  • Reconciling all open/unpaid Third Party Claims on a monthly and quarterly basis
  • Making sure all owed dues are received within the timeframes
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Integral part of the team responsible for any kind of process structural changes and implementations
  • Flagging systematic or operational loopholes in order to minimize the loss of potential revenue
  • Creation of new business reports and maintaining existing reports and deliverables
  • Facilitate weekly and monthly calls with Business and Third Party Clients to constantly monitor operations
  • Maintaining files and service records for the Users of the processa

Process Associate

Genpact India
Gurgaon
11.2015 - 12.2017
  • Procurement and Accounts Payable
  • Roles & Responsibilities:
  • Strong understanding in Procurement Cycle
  • Strong expertise in OCR Tool used as primitive step to understand the nature of Invoices and its key elements
  • Good knowledge and experience of invoice processing and queries related to the invoices
  • Experience of working and handling the transition process in an effective manner
  • Strong understanding and experience of Transaction codes under SAP Portal
  • Patiently work on achieving 100% deliverables to meet client expectations on time
  • Preparing P2P trackers such as Deletion Tracker, Productivity Tracker etc
  • Excellent knowledge and maintaining Mailroom Rejections and concerned Emails on a daily basis
  • Helped in creating and maintaining Macros across three different sets of activities that saved more than half of the time that it actually did
  • Handled the whole team as a Team Leader and a Process Trainer.

Education

Bachelor of Commerce -

National PG College(Lucknow University)
Lucknow
05.2010 - 06.2013

12th Standard -

RLB Senior Secondary Memorial School
Lucknow
05.2009 - 04.2010

Skills

SAP & MS-Excelundefined

Accomplishments

  • Used Microsoft Excel to develop Claims tracking spreadsheets.
  • Successfully identified all Aging Jobs by completing an end to end reporting system with accuracy and efficiency.
  • Collaborated with team of 6 in the development and integrations of Dispatch Matching Logic.
  • Recovered $300K through effectively helping with Dispatch Matching Logic and another $200K from Aging Jobs.
  • Documented SOPs and Business Procedural structure which led to a better reconciliation of claims.
  • Achieved tracking of all Third Party Businesses by introducing Microsoft Excel and Google Studio for a visual and graphical representation to Business.
  • Recovered more than $1.5 MM in 2 years working on Third Party Claim Reconciliation.
  • Successfully partnered with additional Third Party Partners in the quest for growth.

Additional Information

  • AWARDS , 3 Bronze Awards in Genpact within a year in production 3 Lean tested and certified 1 Star Awards in the first year with Whirlpool 1 Star Award for Recovering approx $400K in a FY

Software

SAP & MS-Excel

Interests

Cricket, Snooker and F1

Timeline

Senior Executive

Whrilpool India
11.2018 - 04.2022

Process Associate

Genpact India
11.2015 - 12.2017

Bachelor of Commerce -

National PG College(Lucknow University)
05.2010 - 06.2013

12th Standard -

RLB Senior Secondary Memorial School
05.2009 - 04.2010
Ayushya TiwariSenior Executive