Nikhil Patil

Ecommerce department- Processing online order, analyzing reports on a daily basis, working pendency, daily briefing with coworkers, reviewing customers concerns ,needs and resolve issue, reviewing stock audits, managing the smooth functioning operations

• Implemented training and development programmers for new employees to successfully exceed retention targets.
• Implemented company policies and legal guidelines to maintain standards and verify compliance from staff.
• Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
• Managed material movements within the warehouse , including stock transfers, goods receipts, and goods issues.
• SLA, dashboard Management.
• Successfully Achieved 99% of Dashboards KPI’s.
• Collaborate with quality assurance teams to ensure that materials received meet quality standards. Facilitate the return of defective materials and manage the replacement process.
• CRM support for HUB Operations for maximum Customer Satisfaction
• Developed and implemented long-term strategic plans to ensure organizational growth and sustainability.
• Analyzed financial data, trends, and market conditions to identify opportunities for increased profitability.
• Established performance metrics to measure progress towards goals and objectives.
• Communicated with industry partners to build valuable relationships and achieve operational targets.