MERGOJU AYYAPPA
Hyderabad
Summary
Result-oriented Insurance and Sales Professional with proven experience in Business Development, Agency Recruitment, and Customer Relationship Management. Demonstrated ability to build and lead advisor teams, drive revenue growth, and achieve consistent sales targets. Strong communication and leadership skills with a focus on customer satisfaction and long-term business relationships.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Business Development Manager
Aditya Birla Health Insurance
Hyderabad
12.2024 - Current
- Promoted based on strong performance and revenue contribution.
- Recruited, trained, and developed insurance advisors to drive business growth.
- Achieved sales targets through strategic planning and team coordination.
- Conducted regular training sessions to improve advisor productivity.
- Built strong customer relationships to ensure policy retention and service excellence.
- Implemented business development strategies to expand market presence.
Cashier & Account Assistant
Croma
Hyderabad
11.2023 - 10.2024
- Managed billing operations and handled daily cash transactions.
- Maintained accurate financial records and supported accounting tasks.
- Assisted customers with billing queries and ensured smooth checkout operations.
- Performed daily reconciliation and reporting activities.
Cashier & Customer Service Associate
Shoppers Stop
Hyderabad
- Delivered quality customer service at the front desk.
- Handled billing, cash reconciliation, and customer interactions.
- Supported store operations and maintained service standards.
Education
B.Com - Computer Applications
Government Degree College
Siddipet 03.2016 - 03.2019
Skills
- Agency Recruitment & Team Development
- Business Development & Sales Strategy
- Customer Relationship Management (CRM)
- Target Achievement & Revenue Growth
- Advisor Training & Performance Monitoring
- MS Excel & Data Handling
- Communication & Interpersonal Skills
- Cash Handling & Financial Reconciliation
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
Languages
Telugu
First Language
English
Advanced
C1
Hindi
Advanced
C1
Timeline
Business Development Manager
Aditya Birla Health Insurance
12.2024 - Current
Cashier & Account Assistant
Croma
11.2023 - 10.2024
B.Com - Computer Applications
Government Degree College
03.2016 - 03.2019
Cashier & Customer Service Associate
Shoppers Stop