Azar Shaikh
Summary
Operations leader with 2.10 years of experience as a team lead at Accurate Background India, in enhancing team quality and productivity through effective coaching and ownership. Expertise in data analysis and people management. Implementing strategies that drive operational efficiency. Monitored diverse verification teams, including Ace Non-Voice, Accel Non-Voice, International, and India Verifications voice teams for the ACE and Phoenix portals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead - Operations
Accurate Background India Pvt. Ltd.
03.2023 - Current
- Oversaw a team of 25 background verification specialists, ensuring compliance with SLAs and quality metrics.
- Maintained rigorous adherence to QMS standards while protecting data confidentiality.
- Executed approved process improvement initiatives to enhance overall operations.
- Prepared comprehensive MIS and quality reports for regular performance assessments.
- Facilitated audits along with performance feedback sessions to support employee growth.
- Delivered immediate support on the floor to address process inquiries swiftly.
Verification Specialist
Accurate Background India Pvt. Ltd.
06.2022 - 03.2023
- Executed US and international background verification checks with high accuracy
- Consistently met quality and productivity benchmarks
- Promoted to Team Lead role based on strong performance and leadership capability
Education
High School Diploma -
R.K.Talreja College of Arta, Commerce And Science
Maharashtra State Board03-2019
SSC -
Nutan Vidyalaya
Maharashtra State Board03-2012
Skills
- Team leadership and people management
- Operations oversight
- Performance management and reporting
- Training and feedback
- Process improvement
- Conflict resolution and employee engagement
- Advanced Excel skills
- Six Sigma methodologies
- Diversity and inclusion
- Workflow management
- Data analysis
- Performance evaluations
Certification
- Leadership Foundations
- Developing Executive Presence
- Transition from Individual Contributor to Leader
- First-Time Manager Training
- Coaching Skills for Leaders
- Strategic Thinking
- Conflict Resolution Foundations
- Communication Foundations
- Critical Thinking and Problem Solving
- Root Cause Analysis
- Six Sigma Green and Yellow Belt
- Power BI Essentials
- Advanced Excel and Power Query
- Data Analysis
- From Excel to SQL
- AI Tools for Business Leaders
- Building Trust and Strong Work Relationships
Accomplishments
Best Team Lead - Q2 2024. Best Team Lead - October 2025. Delivered multiple approved and impactful process improvement initiatives.
Timeline
Team Lead - Operations
Accurate Background India Pvt. Ltd.
03.2023 - Current
Verification Specialist
Accurate Background India Pvt. Ltd.
06.2022 - 03.2023
High School Diploma -
R.K.Talreja College of Arta, Commerce And Science
SSC -
Nutan Vidyalaya