B. Priya
Jamshedpur
Summary
To excel in an organization which offers career growth and personal development in terms of enhancing my interpersonal skills, so that I may enter into a position where I can utilize my potential to achieve optimum level of growth and productivity. Positive and upbeat team player and clear communicator with demonstrated success over 5 years of banking and service experience.
Overview
7
7
years of professional experience
Work History
Relationship Manager
HDFC BANK LIMITED
Jamshedpur
03.2025 - Current
- Developed strong client relationships to enhance customer satisfaction and loyalty.
- Managed customer inquiries and resolved issues efficiently and effectively.
- Conducted regular follow-ups to ensure ongoing client engagement and support.
- Collaborated with cross-functional teams to deliver tailored insurance solutions.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
Deputy Manager ( Affluent Segment of Axis Bank)
Max Life Insurance Co Ltd.(Banca channel AXIS BANK)
Jamshedpur
07.2023 - 03.2025
- Maintain Relationship with bank employees and priority customers
- Drive business through Affluent Banking.
- Advise and resolve customer query and raise all service request regarding mandatory changes including name change,address change, surrender request and claim settlement
- Sent daily MIS report to the management
- Maintained records of all operational activities for future reference.
- Created standard operating procedures for all service functions.
Relationship Manager
TATA AIA LIFE Insurance CO. LTD
JAMSHEDPUR
02.2021 - 01.2023
- Established strong client relationships to drive business development
- Addressed inquiries from clients and department team members
- Managed relationships with tax authorities, bankers and auditors
- Achieved client loyalty through quality, productivity, service and proactive management.
Relationship Officer
Axis Bank LTD
JAMSHEDPUR
06.2019 - 01.2021
- Submitted loan applications to underwriter for verification and recommendations
- Managed pipeline for originated loans through closing and complete required management reports
- Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans
- Delivered high levels of customer service to facilitate smooth processes.
Education
MBA - Finance
Lovely Professional University
Jalandhar Punjab 02-2024
B.Com - FINANCIAL ACCOUNTANCY
Jamshedpur Womens Collage
06-2017
12th - Business Maths, Accountancy
Jamshedpur Womens Collage
06-2014
Skills
- Relationship Maintaining
- Customer service
- Convincing capability
- Data management
- Customer handling
- MIS management
- Can perform under pressure
- Computer knowledge
- Can execute a task within given time
- Can easily adept to any new implementation
- Can utilize available resources
Father Name
BABU RAO
Personal Information
Date of Birth: 05/15/1996
Languages
English
Beginner
A1
Hindi
Beginner
A1
Telugu
Beginner
A1
Bengali
Beginner
A1
Timeline
Relationship Manager
HDFC BANK LIMITED
03.2025 - Current
Deputy Manager ( Affluent Segment of Axis Bank)
Max Life Insurance Co Ltd.(Banca channel AXIS BANK)
07.2023 - 03.2025
Relationship Manager
TATA AIA LIFE Insurance CO. LTD
02.2021 - 01.2023
Relationship Officer
Axis Bank LTD
06.2019 - 01.2021
MBA - Finance
Lovely Professional University
B.Com - FINANCIAL ACCOUNTANCY
Jamshedpur Womens Collage
12th - Business Maths, Accountancy
Jamshedpur Womens Collage