Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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B Srivathsan

B Srivathsan

CAFE/RESTAURANT MANAGER
Bengaluru

Summary

Customer-focused and results-oriented Store Manager with extensive experience in managing daily operations, staff leadership, and ensuring a high level of customer satisfaction. Proficient in inventory management, financial oversight, and maintaining smooth operations in fast-paced environments. Skilled at training and developing staff, optimizing operational workflows, and enhancing customer experience. Seeking a challenging role to contribute to a successful environment.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Cafe Manager

Cafe Coffee Day
Bengaluru
07.2023 - Current
  • Oversee the daily operations of the cafe, ensuring a seamless flow of service and customer satisfaction.
  • Manage a team of 7 employees, focusing on recruitment, training, and ongoing performance evaluations.
  • Monitor stock levels and handle inventory, ensuring timely replenishment and minimizing wastage.
  • Prepare daily sales reports (DSR) and manage cash handling, ensuring accurate financial records.
  • Enforce health and safety regulations, ensuring compliance with hygiene standards and operational policies.
  • Address customer inquiries and complaints, enhancing the overall guest experience.

Team Member

Pizza Hut - Devyani International Limited
Bengaluru
01.2023 - 08.2023
  • Assisted with daily operations, including customer service, inventory management, and order fulfillment
  • Supported the team during high-demand hours, ensuring smooth service and quick turnaround times.
  • Collaborated with team members to resolve service-related challenges and enhance customer experience.

Guest Delight Associate

Dominos Pizza - Jubilant Foodworks Limited
Bengaluru
10.2022 - 02.2023
  • Delivered outstanding customer service by managing customer inquiries and assisting with order placements.
  • Ensured a clean, organized, and compliant work environment, adhering to food safety and cleanliness protocols.
  • Operated the POS system for transactions and handled cash reconciliations at the end of shifts

Education

Bachelor of Science - Computer Science

Selvamm Arts And Science College
Tamilnadu
06.2019 - 06.2022

High School Diploma -

S S K V Boys Mat Hr Sec School
Tamilnadu
06.2018 - 06.2019

Skills

Operations Management

Languages

Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Kannada
Advanced (C1)
Hindi
Intermediate (B1)

Timeline

Cafe Manager

Cafe Coffee Day
07.2023 - Current

Team Member

Pizza Hut - Devyani International Limited
01.2023 - 08.2023

Guest Delight Associate

Dominos Pizza - Jubilant Foodworks Limited
10.2022 - 02.2023

Bachelor of Science - Computer Science

Selvamm Arts And Science College
06.2019 - 06.2022

High School Diploma -

S S K V Boys Mat Hr Sec School
06.2018 - 06.2019

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B SrivathsanCAFE/RESTAURANT MANAGER