BABALU YADAV
TEAM LEADER - OPERATIONS
New Delhi
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
10
10
years of professional experience
Work History
Team Leader (Aftersales)
OLX Autos Corporate office
Gurgaon
12.2021 - 11.2023
- Managing and supervising a team of 25+ personnel during the day-to-day operations as well as training exercises
- Leading the team for data extractions and analysis or summarizing results in standard quality control reports and further sharing it with business partners along with critical data
- Handling OLX channel partner’s quires related payments, vehicles deliveries, inspection miss
- Managing day to day store & stockyard operations ensuring compliances
- Organized monthly meetings with Management other section leaders to ensure all monthly reports were accurate and precise.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Maintained a positive work environment that promoted collaboration between team members.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Reviewed completed work to verify consistency, quality and conformance.
Finance coordinator
V5 Global Services Pvt Limited –Bharti Airtel Ltd
03.2018 - 11.2021
- Handling Bharti Airtel channel partner’s quires related Payout, commission, payments, recoveries if any discrepancies
- Accounting for channel partner’s commission base payout
- Responsible for balancing cash, checks securing transaction practices with safe money handling procedures
- Managing day to day store operations ensuring store compliances
- Establishing good working relationships with channel partners through personal contact and discussing/resolving problems if any
- Conducted audits of electronically uploaded invoices for accuracy, approval and deletion
- Performing accounting operations by filing documents, reconciling statements, running software programs.
Finance Executive/Head Cashier
Denave India Pvt Ltd – Bharti Airtel Ltd Own Retail Store
09.2013 - 03.2018
- Handled various stores of Airtel including Delhi, Gurgaon, and Noida
- Rectify and resolve problems at the store by telephonic or personally visited there
- Escalation handled of all stores related customer bill payments
- Arrange cash pickup of all retail stores Delhi NCR
- At the end of month prepared store performance reports and inform to the management
- Analysis of financial process e.g., POS (Point of Sale), DCR (Daily Cash Reports), CTS (Cash Tracking System) and Reconciliation, etc.)
- Rectify and resolve problems at the store by telephonic or personally visited there
- Audit of the financial and nonfinancial process of Airtel retail stores
- Arrange cash pickup of all retail stores Delhi NCR
- Maintained all transactions record of an organization
- Making all types of orders e.g., Purchase orders, return orders, GRN (Goods receive Note), transfer orders in the system (Microsoft dynamics)
- Maintained daily transaction reports
- Trained new employees to work as cashiers
- Escalation handled related customer bill payments.
Education
B.com -
Shobhit University School of Distance Education
UP Board (Class XII) -
S S L G D Inter Collage
UP Board (Class X) -
Smt. Kamla Devi U.M. Vidyalaya.
Skills
- Problem-Solving
- Key Performance Indicators
- Leadership
- Teamwork and Collaboration
- People Management
- Work Planning and Prioritization
- Analytical Thinking
- SOP Adherence
- Client Support
- Account Management
- Performance Evaluations
- Coaching and Mentoring
- Documentation and Reporting
- Team Supervision
Languages
- HINDI
- ENGLISH
Hobbies and Interests
- Reading
- Travel
- Sports
Training
ADVANCE EXCEL / TABLEAU / POWER BI / SAP-FICO / ORACLE / SQL SERVER / GOOGLE SHEETS / GOOGLE DATA STUDIO / ZENDESK / SLACK / MS WORD / POWER POINT / LEADSQUARE
Timeline
Team Leader (Aftersales)
OLX Autos Corporate office
12.2021 - 11.2023
Finance coordinator
V5 Global Services Pvt Limited –Bharti Airtel Ltd
03.2018 - 11.2021
Finance Executive/Head Cashier
Denave India Pvt Ltd – Bharti Airtel Ltd Own Retail Store
09.2013 - 03.2018
B.com -
Shobhit University School of Distance Education
UP Board (Class XII) -
S S L G D Inter Collage
UP Board (Class X) -
Smt. Kamla Devi U.M. Vidyalaya.
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