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Associate Principal Engineer

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Dynamic professional with extensive experience in Food & Beverage operations at Cholamandalam Investment and Finance Company Limited. Proven track record in team management and event coordination, ensuring flawless service and high standards of cleanliness. Skilled in menu development and training, consistently enhancing guest satisfaction and operational efficiency.

Dedicated HR professional with 4+ yrs of experience in managing employee hiring and onboarding, performance management and HR records.

Collections / Debt Management Managing and monitoring delinquent account collection and establishing terms of payment as well as managing Vendors. Preparing MIS reports to provide feedback to top management on business operations, viz. collection, credit control, profitability, etc. Recovery Management Conceptualizing & implementing recovery strategies in case of payment defaults. Supervising the team for managing high value fraud cases / defaulters / insolvent clients and initiating appropriate legal actions against them. Coordinating with Legal Department for sending the legal notices to the non-payment accounts. Customer Relationship Management Enhancing customer satisfaction matrices & monitoring customer complaints. Building and maintaining healthy business relations; ensuring maximum customer satisfaction. Team Management Training & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets. Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations.
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Qualified SEN educator with 6 years of experience in inclusive education, IEP/BIP development, and differentiated instruction. Skilled in supporting diverse learners in mainstream classrooms, integrating assistive technology, and monitoring student progress. Strong communicator and collaborator with teachers, parents, and specialists, driven by empathy, patience, and a passion for empowering students with special educational needs.

 Customer Operations and Service Delivery Leader with 12+ years of experience in Customer Success, Service Desk, Quality Assurance, Team Leadership, MIS Reporting, and Process Improvement. Proven ability to lead teams of 15+ members, improve SLA compliance, drive CSAT, and manage performance metrics using Excel, Salesforce, dashboards, and QA frameworks. Six Sigma Green Belt and Agile certified professional with strong experience in governance, compliance, stakeholder management, and operational excellence. 

Enthusiastic and creative media graduate with a strong foundation in digital content creation, social media management, and multimedia production. Proven ability to collaborate on projects, adapt to fast-paced environments, and utilize various digital tools to engage audiences effectively. Eager to contribute fresh ideas and a passion for storytelling to a dynamic media team.

Strategic Key Account Lead with extensive experience in B2B telecom and NLD operations. Expertise in enterprise account management, commercial governance, billing accuracy, and cross-functional stakeholder coordination. Known for driving client satisfaction, revenue protection, and operational efficiency. IIM Calcutta alumnus.

Dynamic operations manager with a proven track record at Cracker Barrel Old Country Store, enhancing team performance through effective training and leadership. Expert in inventory management and crisis resolution, driving efficiency and reducing waste. Committed to fostering a motivated workforce while ensuring compliance with operational standards.

Results-driven professional with a strong focus on operational efficiency, team leadership, and customer satisfaction. Committed to enhancing service quality and developing impactful training programs.

Senior Associate Manager with expertise in project management and innovative design solutions. Demonstrated success in optimizing seat designs for the Indian market, improving safety and comfort while meeting regulatory standards.

BABLU KUMAR

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Senior Associate Manager

Education

Bachelor of Education (B.ed) -

Master of Journalism (MJ) - undefined

Master of Arts - Hindi

Bachelor of Arts - Hindi

12th - undefined

10th - undefined

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Senior Associate Manager

Master of Journalism (MJ) - undefined

Master of Arts - Hindi

Bachelor of Arts - Hindi

12th - undefined

10th - undefined

Bachelor of Education (B.ed) -

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