Babul Islam
Hojai Assam
Summary
Over 7 years of experience in soft services management within corporate and healthcare environments, specializing in housekeeping operations and hygiene standards. Demonstrated expertise in vendor coordination, staff supervision, and SLA compliance audits. Proven track record in inventory management and client coordination, resulting in enhanced service quality and customer satisfaction.
Overview
5
5
Languages
10
10
years of professional experience
Work History
Executive – Soft Service
Victor Hospital & Med Ser
Goa
11.2025 - 02.2026
- Maintained hygiene and sanitation standards in compliance with hospital policies.
- Managed daily housekeeping activities to ensure a hygienic environment for patient care.
- Coordinated with nursing team for efficient room turnover, ensuring timely readiness for patient admissions.
- Conducted inspections, audits, and quality checks to maintain high hygiene and safety standards.
- Ensured proper segregation and disposal of bio-medical waste to comply with regulations.
- Train staff on HIC, PPE & safety protocols
- Manage consumables, chemicals & linen stock
- Prepare duty rosters & manpower allocation
- Addressed patient complaints and feedback to improve service quality and enhance overall satisfaction.
- Maintained management information systems and documentation for accurate record-keeping.
Facility Executive Soft Service
Nestle
Sanand, Gujarat
09.2024 - 10.2025
- Managed daily soft services operations, ensuring high standards in housekeeping, waste management, pest control, and horticulture
- Conducted inspections and audits to maintain compliance with quality standards
- Conducted training sessions for staff on hygiene, infection control, personal protective equipment and safety protocols
- Oversaw inventory management of consumables and chemicals, ensuring availability for uninterrupted operations
- Maintain a premium corporate environment
- Prepare duty rosters & manpower allocation
- Maintain MIS & documentation
Executive-Houskeeping
Adani G.K. General Hospital
Bhuj, Gujarat
09.2022 - 08.2024
- Supervised housekeeping staff and coordinated daily cleaning activities to ensure high standards of cleanliness
- Maintain hygiene & sanitation standards in patient care areas
- Monitor audits, inspections & quality checks
- Managed inventory of consumables, chemicals, and linen to maintain operational readiness and compliance
- Prepared duty rosters and deployed manpower effectively to optimise staffing levels and service delivery
- Delivered training sessions for staff on health infection control procedures on HIC, PPE & safety protocols
- Coordinate with nursing team for room turnover & linen
- Handle patient complaints & service escalations
- Ensure BMW segregation & disposal as per rules
- Updated management information system records regularly & documentation as per hospital SOPs
SR.Housekeeping Supervisor
Kiran Multi Super Speciality Hospital
Surat
08.2021 - 09.2022
- Supervised housekeeping staff and coordinated daily cleaning activities to ensure optimal hygiene standards
- Maintain hygiene & sanitation standards in patient care areas
- Monitor audits, inspections & quality checks
- Trained staff on infection control and safety procedures on HIC, PPE & safety protocols
- Resolved patient complaints and managed service escalations to enhance patient satisfaction
- Coordinate with nursing team for room turnover & linen
- Manage consumables, chemicals & linen inventory
- Prepared duty rosters and deployed manpower effectively to meet housekeeping demands
- Ensure BMW segregation & disposal as per rules
- Maintained management information systems for accurate reporting and documentation.
Housekeeping Supervisor
Reliance Naval and Engineering
Rajula, Gujarat
01.2019 - 07.2021
- Supervised housekeeping staff and coordinated duty roster to ensure optimal staffing levels
- Train housekeeping staff for SOP & grooming
- Conduct daily inspections & checklist reports
- Managed cleanliness and hygiene standards in pantry, washrooms, and meeting rooms for enhanced guest satisfaction
- Ensure safety compliance & chemical handling
- Coordinated with vendors for cleaning and pest control services to maintain operational efficiency
- Monitored and restocked inventory of cleaning supplies and consumables to ensure availability
- Resolved complaints via helpdesk/phone quickly
- Ensure office cleanliness and hygiene by regularly tidying workspaces and sanitising surfaces
- Coordinated with Admin/HR/Facility team
Housekeeping Supervisor
Intas Pharma
Ahmedabad, Gujarat
03.2017 - 03.2019
- Supervised housekeeping staff in production and admin areas to ensure operational efficiency
- Maintained hygiene in compliance with GMP/GLP standards to safeguard health and safety
- Monitored disinfectant and chemical usage to optimise stock levels and ensure effective sanitation
- Managed waste disposal processes to ensure environmental compliance. & pest control activities
- Coordinate with QA/EHS for compliance & audits
- Follow SOP-based cleaning & documentation
Housekeeping Associate
Sanofi Pharmaceutical
Ankleshwar, Gujarat
01.2016 - 01.2017
- Maintained washrooms and change rooms to meet hygiene standards and provide a safe environment
- Handled waste disposal to comply with safety regulations and promote cleanliness
- Follow GMP hygiene & wear PPE
- Use approved chemicals for cleaning
- Ensured cleaning of production and admin areas to uphold safety and compliance standards
Education
Bachelor of Arts (BA) -
Guwahati University
Guwahati, AS01-2016
(12TH) -
Rajiv Gandhi academy
Guwahati, AS01-2013
Skills
- Hygiene standards
- Housekeeping Operations
- Safety & HSE Compliance
- Audit & Quality Checks
- Facility management
- Vendor management
- Inventory and Stock Management
- Manpower planning
- Staff Supervision & Training
- Customer satisfaction
- Guest & Front Office Support
- Team leadership
- MS Office (Excel, Word, PowerPoint)
- Internet & Email Communication
- Basic Computer Hardware & IT Desk Support
- Basic Computer Hardware & IT Desk Support
Languages
English
Assamese
Bengali
Hindi
Gujarati
Interests
- Cricket
- Football
Timeline
Executive – Soft Service
Victor Hospital & Med Ser
11.2025 - 02.2026
Facility Executive Soft Service
Nestle
09.2024 - 10.2025
Executive-Houskeeping
Adani G.K. General Hospital
09.2022 - 08.2024
SR.Housekeeping Supervisor
Kiran Multi Super Speciality Hospital
08.2021 - 09.2022
Housekeeping Supervisor
Reliance Naval and Engineering
01.2019 - 07.2021
Housekeeping Supervisor
Intas Pharma
03.2017 - 03.2019
Housekeeping Associate
Sanofi Pharmaceutical
01.2016 - 01.2017
Bachelor of Arts (BA) -
Guwahati University
(12TH) -
Rajiv Gandhi academy