Babu Rajanna

• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Researched current trends to stay knowledgeable in Scrum methods.
• Streamlined and optimized workflow and communication by implementing Agile frameworks.
• Monitored and tracked project progress to support timely completion.
• Generated reports for IT project progress and performance.

• Certified Scrum Master
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Led sprint reviews and planning meetings to promote full team engagement.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Prepared and presented supplementary learning material to support structured lessons.

Project Management Jira/ Confluence/ BitBucket:

• Worked as Org & Site Admin
• Handling Atlassian Product User Management for 1500+ Users
• Revoking User’s who are not active in system and not used Jira & Confluence for more than 30 days and reducing cost to Organization
• Configuring & Managing Atlassian Marketplace free & Paid Plugins (Tempo, Checklist, Epic Mapping, X-Ray Test Management etc)
• Configuring & Managing Confluence Space and helping creating templates to Project Teams
• Creating Projects & Code Repository and also providing access to repository admins.
• Handling more than 100 tickets per month on Onboarding/ Customization/ Revoking/ Creating New Projects etc for Atlassian Products (Jira/ Confluence/ Bitbucket)

• Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
• Developed auditing program to address risks and evaluate regulatory requirements.
• Documented auditing information utilizing corporate system.
• Investigated discrepancies discovered during auditing process.
• Evaluated company's policies to determine how well standards adhered to best practices.
• Planned annual audits, evaluating controls across national and international offices.
• Produced audit reports.

To apply set of delivery practices based on Lean principles that enable consistent global delivery excellence.

• As a Service Level Analyst – Played a crucial role in tracking & improving penalty based SLA to an account. Steps taken to achieve SLA
• Weekly SLA adherence on penalty SLA
• Missed ticket Analysis with stakeholders to avail waive off
• Service Operation – Have good knowledge/ hands on experience on Incident, Problem and Service Request fulfillment. This helped account to track and monitor the issues more effective way.
• Creates broadly applicable solutions that are used by managers for process improvements in handling reoccurring problem.
• Directs RCA and process standardization across accounts.
• Conducts statistical analysis on quality metrics reports to ensure that they are within Process control limits.

Following are the set of task/activity performed during tenure

• CMMI Audits & Monitoring project risk & Metrics analysis

• Reviewing PM, CM and project related plans, audit reports.

• To assist in monitoring and assessment of the Quality Improvement Process.

• Preparing Score cards/ Unit Performance Reports.

• Submitting TL 9k metrics to Quest Forum.

• Audit Anchor for the External audits conducted.

• Setting up Process Control Baseline and Process Data Base for a financial year.