Baburao. P. Kola

* Assured consistent quality of data by implementing and enforcing automated practice systems. Recorded, analyzed, and distributed statistical information.

* Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.

* Monitored staff organization and suggested improvements to daily functionality. Reported data malfunctions to managers and production supervisors.

• IQC Executive Operations, Planing QC questions for QC checks ABC/TBC. Audio and TBC Check on Checks, and Accompaniments/Personal Back checks F2F.
• March 2014 to September 2016, Randstad India Pvt Ltd as a consultant for Nielsen India Pvt Ltd as a Flying Squad Auditor-Research Associate for IRS/BARC. Coordinating with internal/external clients, traveling on a need basis for PBC(personal back check F2F) across Karnataka, Andhra Pradesh and Telangana.
• October 2016 to July 2020 Flying Squad (South Head) As part of “WATCH/MEDIA” Studies,as an QC Auditor/Flying Squad,worked on Project’s IRS(Indian Readership Survey) and BARC(Broadcast Audience Research Council), traveling on a need basis to all five states, Karnataka, Andhra, Telangana, Tamilnadu and Kerala. Responsibilities; Involved in Briefing, Mock Calls, training DS/DV on TAB/Laptop with a Dual Screen how to administer the questionnaire. Ensuring confidentiality,quality data is captured using very rigid techniques within a set IRS/BARC stringent norms/timeline. Analyzing the data collected by freelance Interviewers(Data Supplier), through PieChart/Consolidated Data, identifying quality gaps, either to check City/Town/Village wise or target a few Data Suppliers for F2F Backchecks. Sharing PPT reports weekly with the Senior Management/Managers/Field team, attending Con-Calls as and when need arises. On field with Managers/Executives/Researchers/Clients for joint QC Audits, Face2Face on very rare occasions. Training Supervisor(Data Verifier) on scrutinizing data for quality checks AC/BC(Accompaniment-Back Check), problem solving/doubts clarifications.

• As a third party consultant from Impetus Field Pvt Ltd as a QC Executive on behalf of MB visiting field agencies TNS, HANSA, HARD, RSMRS, SHARP and Kadence International
• Coordinating with internal/External clients at all stages of projects field execution mainly for Links, DIP, Track study’s, based at Bangalore.

• Working for a startup firm, an E-Auctioning inspections & Distribution of material (Scrap), Onsite visiting.
• Industries/Factories for promotional activities, websites demo also sharing documents/brochures.
• At wearies GOVT/Public Ltd firms.

• Client; Cigna Health Care is the second largest health insurance company in the US. Received requests to process financial transactions such as Processing/Coding Medical & Dental health insurance claims, referring to Patients Medical History/ Medico-legal related documents, if need arises referring to Medical coding books for treatment procedures, ensures confidentiality at all stages. Typing at 40 wpm, using Dual Monitors,on an eight hours, three shift’s rotation basis. General Motors (GM) Processing address verification claims going through various legal documents while at ACS.
• Reconciled documentation of file to provide accurate transfer of funds.
• Created client files in [Type] systems to track transactions and create client base.
• Initiated online transaction processing to eliminate lengthy processing time.

• Worked with internal staff to process documents and sent for closing.
• Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
• Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
• Managed training courses, setup and maintenance for document control systems.

• Worked on several concurrent tasks and prioritized workload with minimal direction.
• Incorporated best practices from industry into environment to prevent reoccurring events.
• Initiated, performed, documented and approved data validations and technology or test method transfers.
• Completed independent data review of forms and batch records.
• Started my first job in June 1996 at MUDRA (AD Agency) as Freelance Interviewer(DS), interviewing respondents on PAGER awareness for Hutchison MAX Telecom as part of project work along with MBA interns. As a Freelance interviewer-DS & DV-Supervisor for above-mentioned firms, assisting Field Executives/Managers/Senior Management at all stages of projects execution mainly for Links, DIP, Track study’s, based at Bangalore. Staying professional when the respondent is verbally abusive, never take comments or rejections personally, ensuring confidentiality at all stages. *Mystery Audits, Customer Satisfaction survey, Concept & Demand Estimation Surveys, CATI,CLT & FGD.*Two& Four wheelers Static &Dynamic Clinics, Service Feedback. *Census,Opinion Polls Pre & Exit Polls, Live reporting of Assembly & Parliament election. *Advertisement measurement,Shop Observation, Shop Listing, Exit Interviews FMCG Products Display, usage/buying behavior and EYE Tracking.

• Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
• Attended training associated with role to improve skills and boost speed.
• Recorded information using word processing, dictation and transcription software and equipment.
• Followed all HIPAA rules and regulations regarding patient confidentiality.