Balachandra Chandra

Taking care of All it related works in a warehouse environment

• Domain user ID creation, providing rights, disabling the account, password reset
• Monitoring server performance, CPU and memory usage
• Collecting logs
• Installing and configuration of Ruckus and Cisco
• Troubleshooting offline access points
• Monitoring access points
• Initial Configurations including web filtering, application filtering, SDWAN and network interface etc
• VPN – site to site, SSL, IPSEC
• Policy creations for different purposes
• VLAN creation
• Entry level basic Routing and switching
• Desktop support
• Complete Laptop and desktop service except mother board service
• Windows and Driver installation
• Software installations
• Printer configurations
• Ticketing tools
• SLA ticket management
• Asset management
• Providing entry level troubleshooting on SLA and assigning tickets to l3 and higher
• Security system (CCTV, Access control, Fire alarm system, burglar alarm system)
• Installation
• Commissioning
• Maintenance
• Troubleshooting and service, Operating System : Windows and mac Ticketing Tools :, and own ticketing and asset management tools Taking care of it and admin related works Warehouse It support Asset procurement, management, Monitoring Server Desktop support Ticketing tool management L2 level Customer support Installation, configuration and maintenance of Firewall (FortiGate), switch (Cisco,
• Netgear), access points (Ruckus), CCTV (Hikvision, CPPLUS) Monitoring Server Desktop support to office employees Ticketing tool management
• Vendor management i.e. finding different vendors for different purpose and getting work done

• Domain user ID creation, providing rights, disabling the account, password reset
• VM ware ESXI - taking backup and restoring the same
  Monitoring server performance, CPU and memory usage
  Collecting logs
• Installing and configuration of Ruckus and Cisco
  Troubleshooting offline access points
  Monitoring access points
• Initial Configurations including web filtering, application filtering, SDWAN and network interface etc
  VPN – site to site, SSL, IPSEC
  Policy creations for different purposes
• VLAN creation
• Network Audit
  Conducting Wired and wireless audits and finding route cause of internet issues
  Handling hardware audit device
  Report submission
• Routing and switching
  Entry level basic Routing and switching
• Desktop support
  Complete Laptop and desktop service except mother board service
  Windows and Driver installation
  Software installations
  Printer configurations
• Ticketing tools
  SLA ticket management
  Asset management
  Providing entry level troubleshooting on SLA and assigning tickets to l3 and higher
• Security system (CCTV, Access control, Fire alarm system, burglar alarm system)
  Installation
  Commissioning
  Maintenance
• Troubleshooting and service,
• Operating System : Windows and mac Ticketing Tools
• It support, Asset procurement, management, Monitoring Server Desktop support Ticketing tool management L2 level Customer support Installation,

• To Setup, Develop & Maintain computer networks inside the Organization.
• To troubleshoot the problems that arise by the Client and to support its users
• To Ensure integrity of availability of Network Infrastructure to provide maximum performance for users
• To Ensure Installation & Proper Efficient Working of Operating Systems Like Windows, Mac OS & Linux
• To Ensure Proper Management of IT Assets of the Organization

• Installation and commissioning, maintenance of security system like CCTV, fire, Antennas, Burglar alarm, bio-metric, EAS antenna etc for Reliance stores.
• Desktop Support to various Reliance stores.
• Troubleshooting the problem and solving
• coordinate with higher official
• windows installation