Balachandra S
Bengaluru
Summary
Over 8 years of experience as a Manual Tester with a focus on functional and regression testing in Sales Force CRM. Proficient in SQL and JIRA, facilitating effective collaboration with teams to ensure high-quality software delivery. Strong test planning and execution skills contribute to successful project outcomes and enhanced client satisfaction. Led a team of 5 members, demonstrating leadership and commitment to excellence in software testing.
Overview
9
9
years of professional experience
Work History
Manual Tester
Sales Force CRM
03.2023 - 10.2025
- Involved is Business walkthrough call for understanding of business requirements and preparing test plan
- Understanding the approach for Test Design, Test Planning & Test Execution phase.
- Involved in writing Test Scenarios and Test cases for various modules including UI and Processing as per the Functional requirements
- Handling UI and Processing (Backend) related Stories end to end
- Involved in providing Demo and Test Scenario Walkthrough to the client during release
- Reporting Defects in TFS and tracking them to closure.
- Performed functional testing, regression testing, performance testing, UI testing and end –to end testing
- Performed postproduction validation in client environment after each release
- Handled production issues and provided solution with retesting
- Sales Forcé CRM provides solutions to customers on online patient, prescription application & insurance account creation, placing, shipment & maintaining orders of the medication to the patient with report and letter generation.
Manual Tester
Conduent
07.2021 - 02.2023
- Requirement Analysis and Document study.
- Involved in Requirement walkthrough call
- Involved in Preparation of Test Scenario, Test Cases, Test environment setup & Test case Execution
- Executing SQL queries in the backend
- Involved in Handling Release activities and providing sign-off
- Involved in various testing techniques like Range Testing, Usability Testing, Negative Testing, End to End Testing, Browser Compatibility Testing, Regression Testing and Sanity Testing
- Intelli Health HCP Commercial Inside Sales deliver personalized and purposeful communications to Healthcare Providers (HCPs) and improving patient outcomes.
Manual Tester
IQVIA
06.2018 - 06.2021
- Study And Understanding the Business requirement and Participated at Requirement walkthrough meeting.
- Understanding the Requirements using Business Specification & Functional Specification documents.
- Raising queries / ambiguities to BA, from functional specification documents.
- Understanding the approach for Test Design, Test Planning & Test Execution phase.
- Involved in writing Test Scenarios and Test cases for various modules including UI and Processing as per the Functional requirements.
- Automation support for creating the Quotes and policies for the manual team.
- Handling UI and Processing (Backend) related Stories end to end and providing Sign-off
- Involved in datasheet preparation and execution.
- Involved in Test Scenarios walkthrough meeting with Business.
- Coordinate with BA, Scrum Master & Dev Team for clarifications, Queries and status reporting
- Involved in providing Demo and Test Scenario Walkthrough to the client during Sprints
- Sound Knowledge on SQL Backend queries for database testing
- Planning & executing the test cases during Test Execution phase.
- Reporting Defects in JIRA and tracking them to closure.
- Performed Functional Testing, Sanity Testing, Regression Testing, Connected Testing & Rollback Testing
- Automation support for creating the Quotes and policies for the manual team.
- Task Allocation, tracking and preparing Daily and Weekly Status Report.
- Monitor the Execution trend and take preventive and corrective measures.
- Manage communication, reporting and risks during planning and execution
- Uploader tool uploads the different input format files (xml, csv) of different registries from Registry Console UI and injects the data into tenant specific registry schemas.
Manual Tester
Aptify
bangalore
01.2017 - 05.2018
- Analyzed business requirements to prepare comprehensive test plans.
- Developed test design, planning, and execution strategies.
- Wrote detailed test scenarios and cases for multiple modules, including UI and processing.
- Managed end-to-end testing for UI and processing-related stories.
- Conducted demos and test scenario walkthroughs for clients during releases.
- Reported defects in JIRA and tracked resolutions until closure.
- Executed functional, regression, and end-to-end testing processes.
- Performed automation regression testing using Talos tool.
Education
Bachelor of Technology - Electrical, Electronics and Communications Engineering
Kuppam Engineering College
Vidyanikethan English Medium School01.2017
Skills
- Manual and functional testing
- Database and API testing
- SQL and Java
- JIRA and TFS management
- SOAPUI and Postman usage
- HP ALM and Workbench proficiency
- Test planning
- Team collaboration
- Regression testing
Tools
- JIRA
- TFS
- Postman
- HP ALM
- Workbench
Personal Information
Passport Number: Yes
Languages
English
Proficient (C2)
C2
Telugu
Native
Native
Hindi
Elementary (A2)
A2
Accomplishments
Top Performer Award, Q3 2020.
Timeline
Manual Tester
Sales Force CRM
03.2023 - 10.2025
Manual Tester
Conduent
07.2021 - 02.2023
Manual Tester
IQVIA
06.2018 - 06.2021
Manual Tester
Aptify
01.2017 - 05.2018
Bachelor of Technology - Electrical, Electronics and Communications Engineering
Kuppam Engineering College