Summary
Overview
Work History
Education
Certification
Websites
Software
Interests
Timeline
BusinessAnalyst
Balaji Garad

Balaji Garad

Application Support Engineer
Ambajogai

Summary

Experienced IT professional with a strong background in Oracle SQL and PL/SQL development, proficient in writing complex queries, procedures, and performance tuning. Skilled in UNIX and Shell Scripting for automation and system-level operations. Hands-on experience with Control-M for job scheduling, monitoring, and managing batch processes. Adept at handling incident and request management using ServiceNow, ensuring smooth operations and timely resolutions. Proven ability to support production environments, implement automation, and contribute to performance optimization and operational efficiency

Overview

4
4
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Application Support Engineer

Accenture
06.2024 - Current
  • Supported all applications related to rating in the billing domain, including investigation and resolution of reporting issues.
  • Designed, tested, and deployed Control-M jobs across development and production environments.
  • Raised change requests for production deployments; performed end-to-end testing of database objects post-deployment.
  • Provided critical support during patching activities, ensuring application stability and quick recovery.
  • Enhanced file monitoring by implementing automated alert mechanisms for missing or failed files.
  • Integrated job failure alerts with the ELK dashboard to improve real-time visibility and faster incident response.
  • Took ownership of incidents and service requests, delivering efficient and timely resolutions to meet SLAs.

SQL/PLSQL and UNIX Developer

Capgemini
12.2021 - 05.2024
  • Implemented changes to multiple databases for ongoing projects.
  • Executed import and export operations for diverse databases.
  • Delivered on-call support in rotation with database administrators.
  • Addressing SQL, PL/SQL, and database performance and UNIX scripting issues.
  • Developing SQL, PL/SQL codes, and UNIX scripts as needed.
  • Taking snapshots of production databases and applying them to Development, Test, and UAT environments using the transportable tablespaces method.
  • Executed UNIX setup and configuration.
  • Proficient in data archiving and backup procedures within Unix environments.

Education

B.Tech - Engineering

MBES Society's Ambajogai
Ambajogai
07.2017 - 05.2021

HSC -

Yogeshwari Mahavidyalaya
Ambajogai, Beed
06.2015 - 04.2017

SSC -

Shree Datta Madhyamik Vidyalaya
Somnath Borgaon, Beed
06.2014 - 04.2015

Certification

Oracle Cloud Infrastructure Generative AI Professional

Software

SQL Developer

Informatica Power Center (ETL)

Azure Portal

Putty

Interests

Play cricket

Trekking

Table Tennis

Timeline

Oracle Cloud Infrastructure Generative AI Professional

04-2025

Application Support Engineer

Accenture
06.2024 - Current

Certified DP-900 Azure Data Fundamentals

05-2023

Oracle DBA 11g/12c

02-2023
Certified AZ-900 Azure Fundamentals, 03/01/22
03-2022

SQL/PLSQL and UNIX Developer

Capgemini
12.2021 - 05.2024

B.Tech - Engineering

MBES Society's Ambajogai
07.2017 - 05.2021

HSC -

Yogeshwari Mahavidyalaya
06.2015 - 04.2017

SSC -

Shree Datta Madhyamik Vidyalaya
06.2014 - 04.2015

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Balaji GaradApplication Support Engineer