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Balaji H
Bank Manager
Chennai
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Branch Manager
The South Indian Bank Ltd
Chennai
04.2021 - Current
- Assessed employee performance and developed improvement plans.
- Enhanced branch productivity rates by handling staff conflicts and guiding new employees on managements expectation
- Engaged employees in business processes with positive motivations
- Instrumental in achieving the monthly targets by conducting marketing activities regularly
Assistant Manager
The South Indian Bank Ltd
Chennai
04.2012 - 03.2021
- Reviewed sales and gross profit report to assess branch profit
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted activities for gaining new business/clients for the bank
- Developed strategies focussing the goals in improving the branch profit and staff productivity
Clerk
The South Indian Bank Ltd.
Chennai
10.2009 - 03.2012
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email, or in-person to provide information.
- Handled cash management effectively as a cashier in maintaining the cash balances within the stipulated limits
- Instrumental in increasing the gold loan business of the branch and bank
Programmee Trainee
Cognizant Technology Solutions
Chennai
08.2007 - 07.2008
- Worked with analysts to prepare test plans and assess test data.
- Researched information and conducted analysis for software and systems modifications and new projects.
- Implemented encryption, authentication and additional security measures, safeguarding systems
Education
B. Sc., M. Sc., - Statistics
Madras Christian College
Chennai 06.2002 - 05.2007
Skills
Approachable
Friendly
Cash Handling
Banking
Collections
Bottom Line LoanMaster Loan Servicing
Accomplishments
- Achieved the target through effectively helping with branches on collections and recovery
Certification
Certified specified person on IRDA regulations valid till 2024
Interests
Timeline
Certified specified person on IRDA regulations valid till 2024
11-2021
Branch Manager
The South Indian Bank Ltd
04.2021 - Current
Assistant Manager
The South Indian Bank Ltd
04.2012 - 03.2021
Clerk
The South Indian Bank Ltd.
10.2009 - 03.2012
Programmee Trainee
Cognizant Technology Solutions
08.2007 - 07.2008
B. Sc., M. Sc., - Statistics
Madras Christian College
06.2002 - 05.2007