Balaji Kumar

• Handling cash application (AR) activity for freight customer.

• Experience in FMS, OARS, WFAR, JBA.

• Setting up New Customer Account in Accounting Tool.

• Receiving Customer Payment for Posting and send with remittance advice to respective AR/Collection team to knockoff the payment.

• Payment entries posting - allocate invoices against received payment.

• Escalation email handling on occurrence.

• Research Unallocated/Unaccounted payment postings and resolve customer disputes.

• Wrong/Duplicated payment Adjustment entries postings to respective Sub-account/Bank GL postings.

• CAPA tracker, Team leave tracker maintenance.

• Daily Team hurdle conduct to discuss about day to day activities and knowledge sharing.

• Performance review discussion on yearly basis.

• Initiated RTR knowledge bytes as a process trainer which helped team to handle Adjustment in GL postings and recon process.

• Overall knowledge of all activities that were done by other team members as well.

• Helping manager in preparation and publish of SLA and KPI file by giving process data in required format.

• Handling Agents process Under OTC tower for Cash Application and Payment postings process.
• Escalation emails handling from customer for Un accounted, Dispute and Payment research.
• Validation and approving Adjustment entries for disputed payment postings.
• Bank book Maintenance for DHL OTC tower.
• Bridge account/Sub-account reconciliation on daily basis to ensure for all received payment post by team on time.
• Invoicing and Bank statement recon and clearing unapplied posting before Books close.
• Weekly schedule call with retain team to provide status update for both receivables and Payables Entity.
• MOM preparation and circulation will happen after call discussion.
• CFO checklist prepare on monthly basis.
• MPR calls connect with internal tower lead all over region.
• CAPA tracker review with team members on weekly basis.
• Team productivity and CAPA report submit to Audit control team on monthly basis.
• Daily team hurdle to discuss SLA and learning.
• Quarterly performance review conduct to develop lagging skills.
• Monthly report review and submit within TAT.
• Maintaining good Rapo with retain and partners.

• Account opening process (for Singapore country).
• KYC review and Document validation (for both individual and company Account).
• COMPANY Account Checking.
• Individual account opening (i.
• E) Super salary account, staff account, sky walker online account, Personal account and Director Database reconciliation (checking).
• Routing reconciliation.
• Online account opening.
• Evaluated and adopted new technologies to address changing industry needs.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Managed customer relations by developing effective communications process.

• NEFT processing.
• RTGS charges.
• Handling transfer cheque relationship with corporate & retail customer.
• Processing direct credit & direct debits.
• Ensuring timely pay-in of funds transfer.
• Cancellation of Demand drafts & Stop payment Auditor office.

• Bank reconciliation statement.
• Preparing Trading, Profit & Loss account & Balance sheet.
• Trail balance preparation.
• Verifying voucher with inputted entries.
• Strengthened financial management processes to bring errors to near-zero in reporting, payroll administration and general bookkeeping.
• Modified comprehensive financial reporting package to reflect growing organizational complexity.