Balaji Nalawade
Cloud Security Engineer
Pune
Summary
Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Sr. Consultant, Tech Support
Infogain solutions private limited
07.2022 - Current
- Part of MS (Managed Services) and PS (Professional Services) team for Management of Platform & Security infrastructure on Microsoft Azure Cloud
- Working experience on Traffic Manager, Application gateway, Load Balancer, Vnet, Route Table, Sentinel, Alert Configuration, Private Endpoints, and other security measures
- Present changes to the Change advisory board (CAB) for implementation approval
- Interacting with customers for troubleshooting and sync-up meetings
- Create and manage the documentation and SOPs for L1 teams & support desk teams
- Work as an escalation engineer for customer-reported issues
- Maintaining a high degree of customer satisfaction & ensuring minimal SLA breaches
- Document and share knowledge articles for future troubleshooting
- Knowledge of configuring NAT, adding rules, installing policies, Site-to-Site VPN,Global Protect VPN, HA/Cluster, App-ID, User-ID, Content-ID, Zone Protection, Monitoring and troubleshooting issues on Checkpoint and Palo Alto Firewall's
Sr. project Engineer
Wipro Limited
04.2022 - 07.2022
- Planning, design, and implementation of the corporate stores and warehouse network infrastructure including routing, switching, wireless, security and monitoring
- Patching of all network devices and configuration backup and archive
- Monitor and manage network performance and availability, including but not limited to troubleshooting and resolving network connectivity and performance issues
- Network related technology support and IT Service Desk ticket resolution within stipulated SLAs
- Monitor network performance
- Create standard operating procedures & escalation processes for alarms & security events relating to Network Services
Sr. Technical Analyst
Computacenter India Pvt LTD
05.2021 - 04.2022
- Management of the Network Security & Firewall devices of giant international customer of Computacenter
- Ensure that the agreed service levels are achieved in line with Business
- Responsible for all Network Security incidents or logged service requests
- Knowledge of managing higher end security devices of Check point and FortiGate using management tools like SDM (Smart Domain Manager), Forti manager and Forti analyzer
- Knowledge of configuring NAT, adding rules, installing policies, Site-to-Site VPN, Monitoring and troubleshooting issues on Checkpoint Firewall R77.10, R77.30, R80.10, R80.20, R80.30
- Knowledge of configuring NAT, adding policies, FortiClient, RA VPN, Site-to-Site VPN, HA, Creation of interfaces and sub-interfaces, Monitoring and advance troubleshooting, User’s, Radius, LDAP, FortiGate Firewall
- End to End Configuration and troubleshooting on FortiGate firewall via CLI
- Capturing packets on end host and firewall’s and further analyzing them via Wireshark for troubleshooting the issue
- Configuration and troubleshooting Site-to-Site and Remote Access VPN on multi-vendor firewalls
- Upgradations of latest stable IOS versions of the firewall to avoid future vulnerabilities and cyber-attack.
Sr. Technical Associate
TATA Communications LTD
10.2018 - 04.2021
- Management of the Network Security & Firewall devices for Tata Communications to customer satisfaction
- Ensure that the agreed service levels are achieved in line with Business
- Reserve responsibility for all Network Security incidents or logged service requests
- Performing in-depth diagnostics and troubleshooting using networking tools, analyzing logs for identifying root cause
- I have a functional understanding of the TCP/IP and OSI model
- Knowledge of configuring NAT, adding rules, installing policies, Site-to-Site VPN, Monitoring and troubleshooting issues on Checkpoint Firewall R77.10, R77.30 & R80
- Knowledge of configuring NAT, adding policies, FortiClient, RA VPN, Site-to-Site VPN, HA, Creation of interfaces and sub-interfaces, Monitoring and advance troubleshooting, User’s, Radius, LDAP, FortiGate Firewall
- End to End Configuration and troubleshooting on FortiGate firewall via CLI
- Capturing packets on end host and firewall’s and further analyzing them via Wireshark for troubleshooting the issue
- Upgradations of latest stable IOS versions of the firewall to avoid future vulnerabilities and cyber-attack
- Need to join scheduled troubleshooting call’s every day for various customer for various issue’s and further resolving them
- Configuration and implementation of Access-lists, Object-Group, Static NAT, Dynamic NAT, PAT, Creation of interfaces and sub-interfaces, ASDM, failover, Syslog on ASA Firewall
- Knowledge of configuring NAT, adding policies, installing policies, External Dynamic List, Global Protect VPN, Site-to-Site VPN, HA, Creation of interfaces and sub-interfaces, Monitoring and troubleshooting issues, App-ID, User-ID, Content-ID, Zone Creation on Palo-Alto Firewall.
Network Engineer
Nelito Systems LTD
02.2016 - 09.2018
- Project: A TCS project for the Financial Organization’s Data Center NOC (L2) Support involving a wide range of responsibilities
- Configuration and implementation of Access-lists, Object-Group, Static NAT, Dynamic NAT, PAT, Security Level, Creation of interfaces and sub-interfaces, ASDM, failover, Syslog on ASA 5512, ASA 5585 Firewall
- Knowledge of configuring NAT, adding rules, installing policies, Site-to-Site VPN, Monitoring and troubleshooting issues on Checkpoint Firewall R77.10 & R77.30
- Knowledge of configuring NAT, adding policies, installing policies, External Dynamic List, Global Protect VPN, Site-to-Site VPN, HA, Creation of interfaces and sub-interfaces, Monitoring and troubleshooting issues, App-ID, User-ID, Content-ID, Zone Creation on Palo-Alto Firewall
- Configuration and implementation of New Server, VLAN, VPC, STP, Extender, SFP, FET, on Cisco Nexus Switches
- Initiation of TAC with CISCO, Palo-Alto, and Check Point communicating and obtaining solutions from Cisco engineers for troubleshooting of network devices issues
- Configuration and troubleshooting Routing, Site-to-Site and GET VPN on Cisco Routers
- Knowledge of configuration and troubleshooting of Routing protocols: RIP, RIPv2, OSPF, EIGRP, and BGP.
Education
X Class (SSC) -
Gagangiri Vidyalaya Sangavi
XII Class (HSC) -
MJP College of Science & Arts, Kurduvadi
B.E. (E & TC) -
Dnyanganga College of Engineering, Pune
Skills
Certification
Checkpoint Certified Security Administrator (CCSA)
Timeline
Sr. Consultant, Tech Support
Infogain solutions private limited
07.2022 - Current
Sr. project Engineer
Wipro Limited
04.2022 - 07.2022
Sr. Technical Analyst
Computacenter India Pvt LTD
05.2021 - 04.2022
Sr. Technical Associate
TATA Communications LTD
10.2018 - 04.2021
Network Engineer
Nelito Systems LTD
02.2016 - 09.2018
X Class (SSC) -
Gagangiri Vidyalaya Sangavi
XII Class (HSC) -
MJP College of Science & Arts, Kurduvadi
B.E. (E & TC) -
Dnyanganga College of Engineering, Pune
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